Vendor Communication & Onboarding Executive

Experience

• 1–4 years in roles involving customer/vendor interaction - sales support, inside sales, customer service, vendor coordination, or procurement support.
• Freshers with excellent communication and hunger to prove themselves can also be considered.
• Experience with SMEs or regional businesses is a plus (because these vendors are often not highly corporate).

Skills & Traits

• Communication: Clear, polite, and persuasive in English, Hindi, and at least one regional language.
• Execution Focused: Comfortable making multiple calls/messages daily, following up till the outcome is achieved.
• Relationship Builder: Can make vendors feel at ease and build long-term trust.
• Outcome-Driven: Motivated by targets - onboarding, conversions, and response rates.
• Tech Comfort: Can use WhatsApp Web, Excel/Google Sheets, Gmail, CRMs, and adapt to Workwise platform.
• Discipline & Ownership: Can work independently from home with accountability on results.

Mindset

• Sees this role as more than calling - understands they are part of a bigger project (helping vendors grow and contributing to industrial procurement success).
• Growth-seeking: Open to becoming a Vendor Success Manager in the next 12–18 months.
• Culturally aligned: Respectful, approachable, and patient - vendors should feel comfortable sharing openly.

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Ability to commute/relocate:

• Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your notice period?
• What is your current salary ?
• What is your expected salary ?

Experience:

• Vendor Interaction: 1 year (Required)
• Sales support: 1 year (Required)

Work Location: In person