Vendor Coordinator

Role Description:

The Vendor Relations Coordinator is a data entry position FrontStreet’s to create, maintain and develop vendor profiles in a CRM system. This role will also be responsible for sourcing new vendors and negotiating with existing vendors while ensuring compliance with FrontStreet’s policies and requirements. You will also interact with other internal client support team members on vendor issues to ensure that customer expectations are always met, and the vendor obligation is fulfilled.

Responsibilities:

· Source & Procure Vendors: Target, identify, screen and recruit target prospective contractor/vendor partners

· Use negotiation skills with current Vendors

· Assist vendors with account set up in the New Vendor Portal, vendor agreements and on boarding paperwork.

· Manage vendor relations inbox, communication and engage with vendors.

· Respond to vendor managements requests from external and internal partners daily.

· Coordinate resolutions based on the needs and requests of respective departments.

· Conduct online research and cold call vendors to collect missing information.

· Help desk for vendors to onboard them and maintain successful relationships

· Provide administrative assistance to Vendor Relations Director and support various projects as needed.

· Work with other departments involved in the Vendor Management Process (Finance, Compliance, Operations)

· Conduct qualification process of contractor/partners including completed application/compliance information and background data

· Work collaboratively with the team to build and maintain a solid, trusted database of contractor/partners

· Data entry/profile maintenance in a CRM environment/platform

· Other duties as assigned

Qualifications and Requirements/Educational/Experience Requirements

· 2+ Years Customer Service Experience

· 1+ Year Facilities Vendor Management Experience (preferred but not mandatory)

Qualifications and Skills

· Computer skills in MS Office including Outlook, Word, and Excel

· Ability to multi-task and work in a fast-paced, high-volume environment

· CRM system/environment experience preferred or ability to adapt quickly

· Excellent follow-up, communication and customer service skills

· Proficient in spoken and written English

· Position requires a team player, positive proactive attitude and ability to adapt quickly to changing priorities

· Strong attention to detail

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or stored materials throughout the work day. Proper lifting techniques required. May include lifting to 25 pounds for files, computer printouts on occasion.

Work Environment:

The work is performed in an office setting. The noise level in the work environment is moderate.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person