Vendor Management Analyst

• Manage and maintain vendor relationships to ensure the provision of quality IT products and services.
• Evaluate vendor performance and conduct regular reviews to ensure adherence to SLAs.
• Prepare and manage contracts, including negotiation and renewal.
• Ensure compliance with organizational standards and policies.
• Assist in resolving any conflicts or issues with vendors.
• Monitor and report on vendor performance metrics.
• Work closely with IT departments to understand and meet their needs through vendor solutions.
• Identify opportunities for cost savings and service improvement with vendors.

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 2-4 years of experience in vendor management, procurement, or a related IT role.
• Strong understanding of IT products and services.
• Excellent negotiation and contract management skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Vendor Management Systems (VMS)
• Performance Metrics Analysis
• IT Service Management (ITSM)
• Compliance and Risk Management

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