Vendor Manager

The Vendor Manager is responsible for managing all vendor relationships and the management and tracking of all contracts for the Bank. The Vendor Manager will be responsible for setting the practices, tools, & standards for vendor management/third-party risk management. This individual will support contract activities contract negotiations and collaborate with lines of business and Executive Contract Lead to ensure terms and pricing agreements made in the negotiation process are built into the contract and conform to Bank standards.

Vendor Management:

Risk Reporting and Governance

• Develop and deliver reports on vendor performance to senior management, risk committees, or the board.
• Maintain an inventory of all third-party relationships and their associated risks.
• Establish and maintain a strong working relationship with the Executive team and business units to optimize vendor management.
• Develop and maintain third-party risk management processes, including Vendor Management Policy and Procedures.

Selection and Due Diligence of Third-Party Vendors

• Work with business units to research, evaluate and select new vendors.
• Manage the onboarding process, including due diligence and contract finalization.

Ongoing Monitoring and Risk Management

• Monitor vendors for changes in risk exposure financial condition, performance and regulatory compliance.
• Conduct periodic reassessments and annual reviews, as per company policy and regulatory requirements.
• Oversee service level performance issue resolution, and escalation procedures.
• Analyze and evaluate each program or vendor for improvement opportunities and work with appropriate parties to implement.

Incident Response and Exit Strategy

• Support the business units in case of vendor-related incidents (data breach, service outages).
• Develop and maintain exit strategies and contingency plans for critical third-party vendors.
• Coordinate termination process when a vendor no longer meets risk requirements or business needs.

Compliance

• Maintain documentation and audit trails for regulatory audits and examinations.
• Ensure compliance with relevant regulations such as:
  • FFIEC Guidelines
  • GDPR, GLBA, SOX, etc., depending on the vendors' service and data scope

Contract Management and Monitoring:

• Work with executive contract lead and business units to structure vendor agreements with appropriate risk provisions and vendor performance requirements in compliance with Bank business objectives within the agreed costs and schedules.
• Monitor contract term expiration dates and notification periods allowing Bank amble time to negotiate or select new vendors prior to contract renewal.
• Maintain a strong working knowledge of contract management guidelines related to vendor contracts. review contracts for compliance with the Bank’s internal guidelines.
• Work with Management on non-standard contract terms and conditions to ensure contract provisions meet bank objectives.

Management Systems and Applications

• Research, evaluate, and recommend contract management process improvements including vendor/contract management applications.
• Track and document all contracts and vendor management in appropriate systems.

Compliance:

All employees are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each employee is expected to be familiar with the legal and regulatory requirements and internal controls affecting their job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All employees shall be responsible for communicating upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Employees must participate in required training on pertinent compliance laws and regulations as required by the Bank of the Pacific.

All employees will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.

Education / Experience:

• Bachelor's degree in business or related field or equivalent education and related training.
• Experience in vendor management

Skills / Knowledge / Abilities:

• Proficiency in Microsoft Office Applications and vendor management software
• Excellent analytical, problem-solving and communication skills
• General knowledge of contract provisions and requirements
• Good presentation, leadership and team-building skills
• Excellent relationship management skills to work successfully across the Bank
• Must be self-reliant and self-directed enough to take independent action and make recommendations to staff and management. Take proactive steps to accomplish tasks.
• Strong communication skills with the ability to explain vendor and contractual requirements

Working Conditions / Environment / Potential Hazards:

• While performing the duties of this job the employee regularly works in a variety of settings and can include working outside exposed to weather elements.
• Work involves being able to concentrate on the matter at hand, sometimes managing distracting work conditions and interruptions.
• Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work additional hours as needed. Flexibility with schedule to meet the needs of the operations.

Physical Requirements:

• The employee is frequently required to stand, walk, type, and speak with internal and external customers for extended periods of time.
• Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
• Work may involve the constant use of computer screens.
• Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, fax machine, and other office equipment including those related to completing banking services in the branches. Work requires dexterity of hands and fingers with repetitive wrist and hand motion.
• Occasional lifting 20 lbs (i.e., deposit bags, money trays, loan files, boxes)

Our Mission is simple, to be the best Bank for our employees, customers, investors and community.

At Bank of the Pacific, we are committed to delivering memorable service beyond the customer’s expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.

Our Core Values – We Care.

We consistently demonstrate this through:

Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success

For your Benefit We Offer:

• Salary range for this position is $80,000 to $120,000 per year. The specific salary offered will depend on several factors including but not limited to applicant’s knowledge, skills and experience relevant to the position.
• Eligible to participate in annual incentive plan.
• We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA.
• Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation.
• Wellness Dollars up to $500 per year.
• Weekend Wellness Hours, 4 per quarter.
• Paid Birthday and Anniversary Holiday
• 11 paid Holidays per Year
• Sick Leave Time – Earn up to 8 days each Year
• Vacation – 17 days each year (first year adjusted based on hire)
• Vacation Purchase Plan
• Tuition Reimbursement
• Employee Banking Privileges and Special Loan Features.

All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.

Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Salary Range Disclaimer:

The base salary range represents the minimum and the maximum of Bank of the Pacific’s salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee’s relevant knowledge, qualifications, experience, and job performance for the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.