Veterans Case Manager

At The Kitchen, Inc., we’re committed to bringing stability and purpose to people facing homelessness, guided by our Core Values of Respect, Dignity, Quality, Service, and Compassion.

We’re looking for a Veteran Case Manager to join our team as part of Home At Last (SSVF) — a housing stabilization program that provides temporary financial assistance and services to help Veterans and Veteran families overcome homelessness and achieve lasting housing stability.

About the Role:

As a Veteran Case Manager, you’ll be on the frontlines, supporting Veterans with empathy, resourcefulness, and dedication. You’ll work directly with participants to navigate housing barriers and connect them to vital services, while fostering long-term self-sufficiency. If you are compassionate, adaptable, and motivated by helping others succeed, this is the place for you.

What We’re Looking For:

We seek a passionate professional with:

• Strong interpersonal and problem-solving skills
• A resilient, upbeat, and positive attitude
• The ability to thrive in fast-paced, challenging situations
• A collaborative spirit and a growth mindset

Why Join Us:

At The Kitchen, Inc., we believe in taking care of our team, just as we care for our community. We offer generous paid time off (starting Accruing on Day One!) including:

• Personal Time
• Sick Leave
• Vacation Time
• Paid Holidays

Key Responsibilities:

• Provide housing-focused case management using Housing First, Trauma-Informed Care, Motivational Interviewing, Critical Time Intervention, and Crisis De-escalation techniques.
• Conduct participant intakes, assess needs, identify housing barriers, and develop individualized housing stability plans.
• Connect participants to resources including benefits, employment, and community services.
• Maintain accurate, timely documentation to meet program and grant requirements.
• Uphold professional boundaries and foster respectful relationships with participants.
• Assist in mediation with families and service providers as needed.
• Specialize in areas such as Emergency Housing, Outreach, Housing Navigation, Employment, SOAR, and Rapid Resolution.
• Other duties as assigned.

Qualifications:

• Associate’s degree required (Bachelor’s degree preferred) in Human Services or related field.
• 1–2 years of experience in social services, case management, or related work.
• Familiarity with Military Culture preferred.
• Experience working with individuals facing mental health and/or substance use challenges is a plus.
• Knowledge of Housing First, Trauma-Informed Care, Motivational Interviewing, and de-escalation techniques preferred.

Ready to make a difference?
Visit www.thekitcheninc.org for the full job description and to apply online.

Section 3 applicants are encouraged to apply.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person