Veterinary Client Care Specialist

Veterinary Client Care Specialist (CSR) – Join a Concierge Practice

Southlake, TX
The Vet Gal and Guys
Full-Time | 4 Days/Week | No Weekends

Looking for Something Better?

If you’re an experienced veterinary CSR who:

• Feels burned out by chaos at the front desk
• Is tired of being understaffed or unsupported
• Wants to actually connect with clients instead of rushing them

This may be the opportunity you’ve been waiting for.

Who We Are

The Vet Gal and Guys is a concierge-style mobile veterinary practice serving Southlake, Colleyville, Westlake, and Trophy Club.

We do things differently:

• No packed waiting rooms
• No constant interruptions
• No weekend grind

Instead, we focus on:

• Thoughtful scheduling
• High-quality medicine
• Exceptional client experience

The Role

We’re looking for an experienced Veterinary Client Care Specialist who wants to be part of a professional, high-performing team.

In this role, you will:

• Communicate with clients via phone, text, and email
• Schedule appointments and coordinate mobile visits
• Help guide clients through their pet’s care
• Work closely with doctors and technicians to ensure smooth operations

What Makes This Role Different

• 4-day work week (yes, really)
• No weekends
• Supportive, team-oriented culture
• Clients who value your time and expertise
• A practice that prioritizes quality over volume

What We’re Looking For

• Experienced Veterinary CSR or clinic experience preferred
• Strong communication skills
• Organized and detail-oriented
• Calm, professional, and client-focused

Compensation & Benefits

• Competitive pay based on experience
• Health insurance
• Paid time off
• Employee pet care discounts
• Continuing education opportunities

If You’re Thinking About Making a Change…

You don’t need to be actively job hunting to explore a better opportunity.

Apply confidentially—we’d love to have a conversation.

Pay: $16.00 - $20.00 per hour

Benefits:

• Continuing education credits
• Employee discount
• Health insurance
• Paid time off

Experience:

• Veterinary terminology: 3 years (Required)

Ability to Commute:

• Southlake, TX 76092 (Required)

Work Location: In person