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Veterinary Client Care Specialist

Veterinary Client Care Specialist (CSR) – Join a Concierge Practice

Southlake, TX
The Vet Gal and Guys
Full-Time | 4 Days/Week | No Weekends

Looking for Something Better?

If you’re an experienced veterinary CSR who:

  • Feels burned out by chaos at the front desk
  • Is tired of being understaffed or unsupported
  • Wants to actually connect with clients instead of rushing them

This may be the opportunity you’ve been waiting for.

Who We Are

The Vet Gal and Guys is a concierge-style mobile veterinary practice serving Southlake, Colleyville, Westlake, and Trophy Club.

We do things differently:

  • No packed waiting rooms
  • No constant interruptions
  • No weekend grind

Instead, we focus on:

  • Thoughtful scheduling
  • High-quality medicine
  • Exceptional client experience

The Role

We’re looking for an experienced Veterinary Client Care Specialist who wants to be part of a professional, high-performing team.

In this role, you will:

  • Communicate with clients via phone, text, and email
  • Schedule appointments and coordinate mobile visits
  • Help guide clients through their pet’s care
  • Work closely with doctors and technicians to ensure smooth operations

What Makes This Role Different

  • 4-day work week (yes, really)
  • No weekends
  • Supportive, team-oriented culture
  • Clients who value your time and expertise
  • A practice that prioritizes quality over volume

What We’re Looking For

  • Experienced Veterinary CSR or clinic experience preferred
  • Strong communication skills
  • Organized and detail-oriented
  • Calm, professional, and client-focused

Compensation & Benefits

  • Competitive pay based on experience
  • Health insurance
  • Paid time off
  • Employee pet care discounts
  • Continuing education opportunities

If You’re Thinking About Making a Change…

You don’t need to be actively job hunting to explore a better opportunity.

Apply confidentially—we’d love to have a conversation.

Pay: $16.00 - $20.00 per hour

Benefits:

  • Continuing education credits
  • Employee discount
  • Health insurance
  • Paid time off

Experience:

  • Veterinary terminology: 3 years (Required)

Ability to Commute:

  • Southlake, TX 76092 (Required)

Work Location: In person

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