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Veterinary Receptionist ( 1 year exp req )

Veterinary Receptionist CSR ( 1 yr veterinary clinic exp req)

Cat Hospital of Petaluma is Sonoma County's only Cat exclusive veterinary hospital.

We are currently looking for an experienced veterinarian receptionist/ CSR

Candidates must have minimum of 1 year previous experience in a veterinary health care setting.

A minimum of 1 year veterinary experience is required. Front office experience is preferred.

An ideal candidate will be skilled at multitasking, be a quick learner and of course, love cats.

Applicants must be able to obtain a controlled substance permit once hired, after a 3 month probationary period. (Requires background check).

Must be available Monday-Friday 8am-5pm.

Please do not call the hospital with job inquiries or stop by without an appointment.

Applicants unable to follow this direction will not be considered for employment.

Benefits include:

Uniform allowance.

Generous employee discount after 3 months.

Kaiser healthcare after 3 months.

Paid time off after 1 year.

Matching 401k after 1 year.

Pay range is based on experience.

Veterinary Receptionist Responsibilities ( But not limited to)

  • Greet clients and their cats upon arrival, providing a warm and welcoming atmosphere.
  • Checking in clients and patients for their appointments and collecting appropriate information for appointments.
  • Schedule appointments, manage the calendar, and confirm upcoming visits.
  • Maintain accurate patient records and ensure all necessary documentation is completed.
  • Filling prescriptions and providing accurate medication information as needed.
  • Answer phone calls and respond to inquiries regarding services, treatments, and pet care.
  • Entering appointment charges and processing payments.
  • Manage billing and estimate inquiries efficiently.
  • Assist veterinary staff with animal handling during examinations and procedures.
  • Provide information on cat health, nutrition, and preventive care to clients.
  • Cleaning duties as needed.
  • Collaborate with veterinarians and technicians to ensure quality patient care.
  • Veterinary Receptionist experience:
  • At least 1 year experience in a veterinary clinic setting is required.
  • At least 1 year of experience in a veterinary front office setting is preferred.
  • High school diploma or equivalent
  • Applicant must be able to obtain a controlled substance permit once hired
  • Strong knowledge of veterinary terminology is required.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Meticulous attention to detail required.
  • A genuine love for cats and commitment to their well-being.
  • Dependable attendance, Monday -Friday 8am-5pm
  • Pay range is based on experience.

Pay: $20.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off
  • Uniform allowance

Education:

  • High school or equivalent (Required)

Experience:

  • Veterinary: 1 year (Required)
  • Office: 1 year (Preferred)

Ability to Commute:

  • Petaluma, CA 94952 (Required)

Work Location: In person

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