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Veterinary Receptionist

Block House Creek Animal Hospital, established in 1988, is dedicated to partnering with the Cedar Park community to provide comprehensive, compassionate care. The trust we have earned is reflected in our excellent 4.7-star Google rating. Our mission is centered on high-quality medicine and a supportive culture where every single teammate feels valued. When you join our practice, you are stepping into an environment where you can truly do your best work and contribute meaningfully to the diverse patient base we serve. We believe in investing in our teammates' success. As part of a larger supportive network, you will have access to resources designed to help you meet your professional goals, whether that means pursuing specialization, obtaining your credentialed technician status, or moving into leadership roles. Veterinarians have access to internal specialty consultations, ensuring that you always have the support you need for complex cases. We cultivate a learning environment where curiosity is encouraged and collaboration defines our daily workflow, allowing you to focus on practicing exceptional medicine and grow your expertise. Block House Creek Animal Hospital offers a dynamic and unique medical environment. We are a full-service facility providing wellness, prevention, diagnostics, and advanced care for traditional companion animals including dogs and cats, as well as avian, exotic, and pocket pets. Our advanced medical capabilities include comprehensive surgical procedures and urgent care services. Additionally, we actively engage in mixed animal practice, offering farm calls for large animals such as horses, cattle, sheep, goats, and pigs, providing you with incredible versatility and a broad scope of practice rarely found in one location. Cedar Park, Texas, is known for being a vibrant and growing community located just northwest of Austin. This location offers the ideal combination of big-city access and suburban charm. You will find that our hospital has deep roots here, having served the Cedar Park area since 1988, fostering a loyal and highly engaged client base. Living here means benefiting from a strong community feel, excellent amenities, and all the cultural opportunities Central Texas has to offer, making it an ideal place to establish your career and home.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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