Veterinary Receptionist

Company Overview
Mullins Veterinary Hospital is a comprehensive general practice veterinary facility that features a pharmacy, laboratory, surgery suite, and cutting-edge digital radiography system. We proudly serve canine, feline, and equine patients, dedicated to providing exceptional animal care and support.

Job Summary
We are seeking an energetic and detail-oriented Veterinary Receptionist to join our dynamic team! In this vital role, you will be the first point of contact for clients and their beloved pets, ensuring a smooth and welcoming experience. Your enthusiasm and organizational skills will help coordinate appointments, manage client communications, and support the veterinary team in delivering top-tier animal care.

Duties

• Greet clients warmly and handle all incoming calls with professionalism and enthusiasm
• Schedule appointments efficiently while managing multiple calendars for veterinarians and specialists
• Collect payments, process medical billing, and handle medical collections accurately
• Maintain detailed client records, update pet information, and ensure confidentiality
• Assist with kennel management by coordinating pet drop-offs and pick-ups
• Support veterinary staff with animal handling tasks including restraint, basic pet grooming, and dog training when needed
• Facilitate communication between clients and veterinary team regarding pet care instructions and follow-up needs

Qualifications

• Previous experience in veterinary reception or customer service roles is preferred
• Knowledge of veterinary terminology, animal anatomy, and restraint techniques is highly desirable
• Familiarity with medical billing, laboratory procedures, and aseptic techniques will be advantageous
• Experience with animal husbandry, pet grooming, dog handling, and pet care enhances your suitability for the role
• Ability to handle animals safely during restraint or treatment procedures; kennel experience is a plus
• Strong organizational skills with attention to detail in record keeping and scheduling
• Excellent communication skills to effectively interact with clients and team members

Join us to make a positive impact on animals’ lives while working in a vibrant environment that values your dedication!

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience working in a veterinary clinic, animal hospital, or similar customer service role?

Experience:

• Customer Service Representative: 1 year (Required)

Work Location: In person