Vice President & General Manager

About Us:

Since 1956, Burns & Scalo has been the leader in commercial roofing and sheet metal services in the Greater Pittsburgh area. We are consistently named in the Top 50 roofing contractors in the nation by Roofing Contractor Magazine and one of the fastest-growing companies by the Pittsburgh Business Times. If you are looking for a company that values your work, invests in your development, and continues to position itself as an industry leader, The Scalo Companies is the right fit for you.

Position Summary:

The Vice President & General Manager is responsible for managing, owning, and growing the division’s income statement while leading day-to-day operations across the commercial roofing, sheet metal, warehouse, and crane services business units. This role has full accountability for operational execution, financial performance, customer satisfaction, and team leadership.

From supporting the sales process through project kickoff, execution, and closeout, the Vice President & General Manager ensures that the systems, processes, and teams are in place to deliver high-quality work safely, efficiently, and profitably.

Reporting & Relationships:

The Vice President & General Manager reports directly to the Chief Operating Officer / Executive Vice President. All commercial roofing and sheet metal teams, as well as the warehouse and crane services teams, report to this position.

Job Responsibilities:

• Provide strong leadership to the organization, especially to the Field with a positive attitude and calm demeanor
• Serve as an integral part of the sales process by partnering with the sales and estimating teams to support key pursuits, strengthen customer relationships, and help close strategically important opportunities
• Responsible for the Operations team ensuring a proper hand-off process from time of sales through operations to provide the best customer experience possible
• Work closely with Project and Estimating teams in a collaborative manner, providing consistent feedback on estimates with factual data
• Review and approve commercial roofing and sheet metal bids when required.
• Focus on job preparation of new projects to set the teams up for success and avoid the need to react to issues at the back end of projects
• Work together with in-house sales and operations teams to understand processes for submitting detailed and accurate roof measurements, estimates, and proposals
• Responsible for providing oversight to both the company’s Warehouse and Crane Services teams
• Research, investigate, and provide solutions for project errors regarding costs, estimates, and operational measures
• Monitor blueprinting, shop drawing and submittal process, and contract interpretation and administration
• Administer in-progress work order changes, approvals, and project close-out actions
• Provide oversight on roofing and sheet metal information - price, quality, point of sales material
• Ensure full life-cycle customer relationship management including proactive customer service initiatives, resolving customer concerns in a timely manner, and proactively solving problems
• Provide mentoring and coaching to the team and assist in creating a culture of collaboration and learning
• Responsible for conducting weekly Operations Management meetings as well as monthly Foreperson's meetings
• Responsible for proper tracking of pending change orders and the processing of the change order approval process
• Other duties and responsibilities as assigned

Job Qualifications:

• Minimum of five (5) years of construction industry leadership experience with heavy emphasis on commercial roofing and sheet metal
• Minimum of three (3) years of experience overseeing and training teams
• Strong understanding of the commercial roofing and sheet metal industry from Sales to job close outs
• Effective verbal and written communication skills to influence clients and team members
• Must possess strong organizational and time management skills.
• Attention to detail is essential while overseeing sales and operations teams
• Ability to read and understand architectural drawings, interpret schedules, and bid data, and enter information into estimating and project management programs
• Computer and technical skills such as Microsoft Office and the ability to learn and administer functions in company software systems such as Sage, Follow Up Power, and MasterKey
• Physical demands of the job include accessing roofs via climbing ladders and hatches, walking, sitting, bending, lifting, and kneeling as needed to complete essential job functions

Preferred Qualifications:

• Bachelor’s Degree in Business, Construction Management, or related field preferred

Benefits and Compensation:

• Competitive executive-level compensation aligned with experience and qualifications
• Profit Improvement Incentive
• 15 Days of Paid Time Off and 7 paid Company holidays
• Health, Dental, and Vision Insurance
• Company-paid life insurance
• 401(k) with company match
• Short and Long-Term Disability Insurance options
• Health Savings Account with company contribution
• Employee Assistance Program (EAP)