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Vice President of Central Operations

Vice President of Central Operations

Reports to: Chief Operating Officer
Location: Hybrid (Remote with regular travel) Eligibility is limited to candidates currently based in these states: Florida, Georgia, North Carolina, Ohio, South Carolina, and Virginia.

Department: HQ Operations
Employment Type: Full-Time

The Opportunity

This is not a traditional operations role.

As Vice President of Central Operations, you are the architect and operator responsible for building the systems, processes, and infrastructure that power Aesthetic Partners’ national network of medical aesthetics, plastic surgery, and wellness clinics.

You’ll drive the operational engine of a fast growing platform, ensuring clarity, consistency, efficiency, and excellence across all brands and regions. You’ll take big picture strategy and translate it into execution frameworks that scale.

This is a high impact builder role for someone who thrives in fast growth environments, thinks in systems, and loves transforming complexity into clean, repeatable operating models. If you’re energized by structure, clarity, and execution and excited to help build one of the fastest growing aesthetics platforms in the country this role was built for you.

About Aesthetic Partners

We are building the leading company in medical aesthetics. Aesthetic Partners was founded by Courtney Ellenbogen and Faraz Karbasi out of Harvard Business School in 2019, and has grown rapidly to 35 locations nationally. The business is backed by Norwest Venture Partners in addition to the original investor group.

Our Vision
To set a new standard in aesthetics by forging an elite, intellectual, and innovative network of visionary founders, fueled by infinite ambition to reach new heights.

Our Values
Driven to Discover · Relentless for Results · Strength in Humility · Win as One

The Role

As VP of Central Operations, you serve as the connective tissue of the organization, aligning HQ, regional leaders, physicians, providers, and clinical teams around a unified operating system.

You will own enterprise operations, integration playbooks, field communications, performance management rhythms, technology oversight, and operational cadence. Working closely with the COO and leadership team, you will shape how the business runs every day.

This is a builder operator role for a leader who understands how to scale multi-site healthcare operations with both rigor and speed.

What You’ll Own

1. Enterprise & Operational Leadership

Embody and model Aesthetic Partners’ values in daily leadership.
Translate strategic priorities into 6 month, quarterly, and annual operating plans.
Own and refine enterprise operating cadences, KPI reviews, reporting cycles, and business rhythms.
Oversee multi-region P&L performance, drive margin expansion and operational efficiency.
Manage the operating calendar and ensure alignment on audits, milestones, and compliance cycles.
Build and enforce centralized standards, policies, and workflows that drive consistency and operational excellence.

2. Relationship to Revenue Training Management & Coordination

Partner with internal SMEs to build scalable training programs and calendars for clinical, operational, and administrative roles.
Own rollout, adoption, and accountability across the field.
Note: This role is currently an individual contributor with high cross-functional influence; team structure may evolve as AP scales.

3. Departmental Collaboration & Communication Strategy

Consolidate communication to the field, transforming fragmented messaging into clear, consistent, actionable information, including standardized updates, policy rollouts, and feedback loops via channels like newsletters, webinars, and dashboards.
Serve as the operational bridge between corporate leadership and the field.
Facilitate alignment across cross-functional teams to reduce friction and accelerate execution.

4. Growth, Integration & Innovation

Lead operational integration for acquisitions, de novo openings, and new service line launches.
Create and manage scalable integration playbooks.
Identify innovative operational strategies that increase revenue, efficiency, and platform scalability.
Oversee operational reporting systems & quarterback strategic enterprise projects.
Coordinate supply chain and procurement for aesthetics inventory, negotiating vendor contracts for economies of scale

5. Financial & Performance Management

Work closely with the COO to translate organizational objectives into operational strategies and execution plans.
Monitor practice performance and deliver insightful, actionable recommendations.
Conduct monthly financial reviews focused on cost optimization and revenue growth.
Translate organizational goals into measurable KPIs and operational strategies.
Prepare operational and performance insights for quarterly board meetings.
Deliver reporting and root-cause analysis for Revenue Operations meetings.
Lead and participate in major business management cycles, including:
- Monthly Brand Business Reviews
- Monthly Executive Business Reviews
- Corporate & Brand Sales Calls (twice monthly)
- Weekly & Bi-weekly KPI and initiative meetings

Who You Are

You are a systems thinker, execution-minded operator, and collaborative leader.
You likely bring:

5–7+ years of multi-site healthcare operations experience, ideally in medical aesthetics, retail healthcare, or cash-pay services. Adjacent industries considered.
Experience scaling operations in PE, VC, or high-growth environments, ideally to 50+ units.
Strong capability in building structure and systems in dynamic, fast-changing environments.
A data-driven, financially fluent operating mindset.
The ability to build trust and influence across physicians, clinical teams, and corporate leaders.
Strong communication and change management skillsets.
Proven ability to lead, mentor, and inspire diverse teams, fostering a collaborative and productive culture.
Willingness to travel regularly to clinics and leadership meetings. Travel up to 30%.

Preferred Background

Experience in medical aesthetics, plastic surgery, dermatology, or consumer healthcare.
Prior multi-site P&L ownership.
M&A integration experience and familiarity with creating integration playbooks.
Bachelor’s Degree required; MBA or equivalent experience preferred.
Proficiency in Asana, Microsoft Project, or other project management tools.
Experience leading enterprise-wide operational initiatives in high-growth environments.

Why This Role Is Different

You’re not just operating a system, you’re building the system that scales AP nationwide.
You have meaningful influence over the operating model, infrastructure, and performance culture.
You get to architect a best-in-class, multi-site operating platform during a period of rapid expansion.
You work directly with the COO and senior leadership team on high-impact priorities.
You’ll create clarity, discipline, and efficiency across a high-growth, entrepreneurial organization.
You get the speed and autonomy of a startup with the backing of a scaled, well-capitalized platform.

Not a Fit If

You want a fully built playbook rather than designing systems, processes, and standards from scratch.
You struggle in ambiguous environments or need highly defined roles and structures.
You prefer to operate strictly within your own department instead of collaborating across functions.
You avoid hands-on execution, this role blends strategy with detailed operational work.
You are uncomfortable influencing without direct authority or navigating change in a dynamic field environment.

This job description is not an employment contract and does not alter the “at-will” employment relationship. Employment with Aesthetic Partners may be terminated at any time, with or without notice, by either the employee or the company. Duties and responsibilities may evolve based on business needs.

Aesthetic Partners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

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