Victim Advocate/Community Outreach Specialist

The Putnam/Northern Westchester Women's Resource Center has been providing services to women and children who are victims of domestic violence and sexual assault for over 46 years. The mission of the WRC is to provide advocacy, education, and services to the community in order to create a safe, supportive environment that eliminates violence against women and children and promotes gender equality.

Position Available : Victim Advocate / Community Outreach & Digital Media Specialist

Job Classification: Non-Exempt
Department: Case Management / Advocacy
Hours Per Week: Full-Time – 35 Hours
Qualifications: BA/BS Preferred
Primary Work Locations: PNWWRC Office and community-based sites as assigned
Days and Hours: M–W as assigned
Supervisor: Director of Advocacy and Case Management Services
Hourly Rate: $23.00/hour

Summary of Essential Job Functions

The Victim Advocate / Community Outreach & Digital Media Specialist provides direct services and advocacy to victims of domestic violence, sexual assault, and other crimes, helping survivors obtain legal relief, emotional support, and access to services throughout the judicial and social service systems. This role includes crisis intervention, case management, court accompaniment, safety planning, hotline response, and referrals to community resources.

In addition, this position plays a key role in the agency’s prevention, outreach, and communications strategy by developing and facilitating presentations, workshops, youth education programming, public awareness campaigns, social media management, podcast support, and digital content creation. The position helps elevate the organization’s mission, strengthen community engagement, and increase awareness of domestic violence, sexual assault, healthy relationships, and available resources.

The outreach component focuses on educating youth and the broader community on healthy relationships, dating violence, bullying prevention, consent, bystander intervention, domestic violence, sexual assault prevention, and community safety.

Key Responsibilities

Victim Advocacy

• Coordinate cases involving domestic violence and sexual assault in Family and Criminal Courts.
• Assist victims with completing petitions, orders of protection, victim compensation applications, and other legal documents.
• Accompany and support victims during court proceedings, interviews, medical appointments, and legal appointments.
• Maintain consistent court presence and foster positive working relationships with court personnel and justice system partners.
• Provide crisis intervention, safety planning, emotional support, advocacy, and ongoing case follow-up.
• Provide hotline coverage, telephone counseling, walk-in response, and emergency support as needed.
• Assist clients with compensation claims through OVS and connect survivors to counseling, housing, financial assistance, benefits, and community resources.
• Coordinate and communicate with law enforcement, the District Attorney’s Office, probation, schools, social services, and community partners.
• Conduct follow-up outreach related to police reports, referrals, and community-based response efforts.
• Maintain accurate, timely, and confidential case records, documentation, and statistical reporting in accordance with agency and grant requirements.
• Represent the organization in community coalitions, committees, outreach initiatives, and collaborative partnerships.
• Provide support, training, and mentorship to volunteers, interns, or entry-level advocates as assigned.

Community Outreach & Prevention Education

• Develop age-appropriate prevention education curricula addressing domestic violence, dating violence, healthy relationships, bullying prevention, consent, trauma awareness, and bystander intervention.
• Schedule, coordinate, and facilitate workshops, classroom presentations, school-based programs, youth education initiatives, and community trainings.
• Serve as liaison between the Women’s Resource Center and schools, colleges, youth agencies, healthcare providers, civic organizations, and faith-based groups.
• Participate in awareness campaigns, prevention initiatives, outreach events, tabling activities, and public education efforts throughout the community.
• Collect, maintain, and report outreach and prevention data in accordance with grant, agency, and reporting requirements.
• Ensure compliance with agency policies, confidentiality standards, mandated reporting requirements, and professional ethics.

Social Media, Podcasting & Digital Content Creation

• Manage and maintain agency social media platforms, including Facebook, Instagram, LinkedIn, TikTok, YouTube, and related communication channels.
• Create engaging, trauma-informed, mission-driven digital content, including graphics, short-form videos, reels, written posts, educational materials, blogs, and awareness messaging.
• Develop and implement social media calendars and digital campaign strategies aligned with agency priorities, awareness months, fundraising efforts, trainings, and community events.
• Support agency-wide awareness campaigns, including Domestic Violence Awareness Month (DVAM), Sexual Assault Awareness Month (SAAM), Mental Health Awareness initiatives, fundraising campaigns, and prevention messaging.
• Assist in planning, producing, recording, editing, and promoting agency podcasts, interviews, webinars, digital storytelling initiatives, and multimedia content.
• Coordinate podcast logistics, guest communication, episode scheduling, content planning, show notes, promotional materials, and distribution.
• Capture and produce digital content from agency events, trainings, presentations, and community activities to strengthen public engagement and storytelling.
• Collaborate with leadership and staff to ensure consistent branding, messaging, communication strategy, and trauma-informed public education.
• Monitor digital engagement, audience trends, and basic analytics to support outreach growth, public engagement, and communication effectiveness.
• Utilize content creation and scheduling tools (e.g., Canva, Adobe Express, podcast software, social media scheduling platforms, video/audio editing tools) to produce high-quality communications materials.

Qualifications & Skills

• Bachelor’s degree preferred in social work, psychology, criminal justice, communications, education, marketing, digital media, public health, or related field.
• Experience in victim advocacy, social services, counseling, criminal justice, education, communications, digital media, marketing, or related field preferred.
• Strong commitment to trauma-informed, survivor-centered, culturally responsive practices.
• Excellent communication, writing, public speaking, facilitation, and interpersonal skills.
• Experience or demonstrated interest in social media management, digital storytelling, podcast production, video/audio editing, content creation, or public awareness campaigns preferred.
• Proficiency with social media platforms and familiarity with content creation, scheduling, and multimedia tools preferred.
• Ability to work collaboratively, manage multiple priorities, and adapt in a fast-paced environment.
• Ability to maintain confidentiality, professionalism, empathy, and sound judgment while responding to crisis situations and sensitive information.
• Valid driver’s license and reliable transportation preferred.

PNWWRC is an Equal Opportunity Employer committed to creating a diverse, inclusive, and trauma-informed workplace.

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Brewster, NY 10509 (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person