Virtual Assistant – Dental Healthcare

Job Summary

Provide vital administrative, scheduling, and billing support to bridge the gap between clinical staff and patients while maintaining strict HIPAA compliance.

Key Responsibilities

• Patient Coordination & Scheduling

Manage the digital calendar by scheduling appointments, confirming bookings, and running recall campaigns to minimize no-shows.

• Front-Office & Communication Management

Handle patient inquiries, triage concerns, and manage the practice’s digital inbox and fax queue.

• Insurance Verification & Billing Support

Verify insurance eligibility, submit CDT-coded claims, and follow up on outstanding invoices or denials.

• Records & Data Management

Maintain accurate EHR records, securely transfer patient X-rays to specialists, and track digital vendor orders.

Qualifications & Skills

• Minimum 1–2 years of experience working as a dental health care scheduler. (Mandatory)
• Hands-on experience with popular dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft, or Curve Dental).
• Solid understanding of HIPAA regulations and patient data privacy protocols.
• Exceptional verbal and written English communication skills with a professional, empathetic telephone manner.

Preferred

• Familiarity with dental billing and standard CDT coding.
• Experience in digital communication tools like Slack, and Google Workspace.

Benefits:

• Pick and drop service
• EOBI
• Insurance

Pay: Rs55,000.00 - Rs75,000.00 per month

Experience:

• Dental health care: 1 year (Required)

Language:

• English (Required)

Work Location: In person