Virtual Front Desk

We are seeking a highly skilled Virtual Assistant with strong communication abilities and hands-on experience in Medical Billing, Patient Scheduling, Insurance Verification, and managing inbound/outbound calls for physicians. This hybrid position is ideal for someone who is reliable, detail-oriented, and experienced in supporting US-based medical practices.

Key Responsibilities:

• Handle medical billing tasks and maintain accurate patient records
• Manage patient scheduling, appointment confirmations, and follow-up calls
• Perform Verification of Benefits (VOB) with accuracy
• Obtain patient authorizations from insurance providers as required
• Manage doctors’ inbound and outbound calls professionally
• Address patient inquiries with exceptional communication
• Utilize EMR and practice management systems effectively mainly Dr.Chrono, AdvancedMD and eClinicalWorks.

Job Requirements:

• Minimum 2 years of experience in a similar role (US healthcare preferred)
• Strong understanding of medical billing procedures and terminology
• Proficiency in patient scheduling and insurance verification
• Excellent spoken and written English communication
• Experience with EMR and medical office software such as DrChrono, AdvancedMD, and eClinicalWorks

Job Type: Full-time

Pay: From Rs80,000.00 per month

Experience:

• Virtual Front Desk: 1 year (Required)

Location:

• Abbottabad (Preferred)

Work Location: Hybrid remote in Abbottabad

Expected Start Date: 01/12/2025