Virtual Research Associate / Virtual Research Specialist

Job Summary:

The Virtual Research Associate supports Walmart's business teams by conducting online research, analyzing data, identifying trends, and preparing reports that help improve business decisions, customer experience, and operational efficiency.

Key Responsibilities

• Conduct online and market research using internal and external data sources.
• Collect, organize, and analyze large sets of information.
• Prepare reports, dashboards, and presentations for stakeholders.
• Identify market trends, competitor activities, and customer insights.
• Maintain accurate databases and documentation.
• Collaborate with cross-functional teams on research projects.
• Verify the accuracy and quality of research findings.
• Support business initiatives through data-driven recommendations.
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Required Qualifications

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Experience with Microsoft Excel, PowerPoint, and Google Workspace.
• Ability to manage multiple projects and meet deadlines.
• Strong attention to detail.
• Ability to work independently in a remote environment.
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Preferred Skills

• Experience with SQL, Tableau, Power BI, or similar data visualization tools.
• Knowledge of market research methodologies.
• Experience with survey platforms and data analysis software.
• Familiarity with retail or e-commerce industries.
• Basic understanding of statistics and data interpretation.
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Typical Responsibilities

• Analyze customer feedback and survey data.
• Research competitors and industry trends.
• Create executive summaries and presentations.
• Track key performance indicators (KPIs).
• Assist with strategic planning through research findings.
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Ideal Candidate

• Detail-oriented and highly organized.
• Strong researcher with critical thinking skills.
• Comfortable working independently in a virtual setting.
• Proficient with spreadsheets and data analysis.
• Effective communicator who can present findings clearly.