Volunteering and Community Coordinator (80% FTE)

Applications are invited for the above permanent, part time (29 hour p/w) post, working in the Students' Union (Undeb Bangor).

Undeb Bangor is looking for an enthusiastic and organised individual to coordinate and develop our volunteering and community offer. You’ll play a vital role in supporting students to lead impactful, inclusive, and meaningful volunteering projects that benefit both Bangor University students and the wider community.

As Volunteering and Community Coordinator, you’ll be educated to 2 AS Levels or 1 A Level in a relevant subject area or equivalent. You'll work alongside students, staff, and external partners to grow and support a diverse range of student led volunteering and community initiatives.

We’re looking for someone who has experience supporting volunteers or working in community/voluntary settings. You must be organised, proactive, and confident managing multiple projects and be able to communicate clearly and build strong relationships with a wide range of people. You should have an understanding of the importance of student development and inclusion and be able to work in a fast paced and dynamic environment. We are also currently undertaking a project to review and enhance our volunteering processes and procedures. Therefore, experience and understanding of ensuring opportunities meet health, safety and legal requirements would be beneficial.

The successful candidate will be expected to commence as soon as reasonably possible.

The ability to communicate through the medium of Welsh is desirable for this role and the post is subject to a satisfactory enhanced Disclosure & Barring Service check.

This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Applications will also be considered to carry out this role on a job share basis.

Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Closing date for applications: 22 July 2026

Informal enquiries can be made by contacting: Rob Samuel, Membership Development Manager, email: rob.samuel@undebbangor.com, tel: 01248 383651.

Committed To Equal Opportunities.

Overview

Responsible to: Membership Development Manager.

Supervised by: Student Opportunities Lead.

Responsible for: Support and to coordinate the activities of some student staff roles as and when necessary.

Role Purpose: To coordinate and grow volunteering and community activities, ensuring they are relevant to students, inclusive, impactful, and well-resourced. The role will also coordinate the recruitment, onboarding, and training of student volunteers and project leaders, providing them with personalised support and enabling student-led volunteering activity to thrive.

Work closely with the Student Opportunities Lead on the Union’s volunteering and community offer.

Main Duties and Responsibilities

Volunteering and Community Project Delivery

• Coordinate and grow volunteering and community activities to ensure they are inclusive, impactful, and well-resourced.

• Help shape and implement effective policies, procedures, and internal processes across our volunteering projects and community work.

• Support students to plan and deliver events, projects and campaigns relevant to our volunteering, community and sustainability work.

• Provide support and guidance to student-led RAG (Raising and Giving) activity, ensuring the committee and volunteers are well-supported in planning and delivering their fundraising.

• Support UMCB (The Welsh Union) to develop Welsh language volunteering and community activities.

• Ensure the volunteering and community offer is continuously reviewed and shaped by student insight, interests, and evolving needs.

• Supervise and mentor student staff to effectively support our volunteering and community work.

Volunteer and Student Leadership Development

• Coordinate the recruitment, onboarding, and training of student volunteers and project leaders, ensuring they are equipped to deliver safe, inclusive, and impactful activity.

• Provide personalised support to volunteers and project leaders, enabling student-led volunteering activity to thrive.

• Support and develop volunteers and project leaders through coordinated training, events, and impactful recognition initiatives.

• Support Sabbatical Officers to deliver their priorities aligned with our volunteering and community work.

Compliance, Data and Evaluation

• Ensure all volunteering activities meet legal, safeguarding, and health and safety requirements, including implementing tailored risk assessments and audits.

• Ensure volunteers have the necessary qualifications and DBS checks and maintain accurate records.

• Coordinate data collection and insight on volunteering activity to evaluate and report on student engagement and impact.

Engagement, Communication and Partnerships

• Work with the Communications and Marketing Team to create engaging content and keep the Union website and other platforms up to date with volunteering and community activities.

• Build and maintain effective working relationships with students, staff, university departments, local organisations, and national partners to expand, promote and improve volunteer opportunities.

General

• To support the development and implementation of relevant policies and procedures within the Union, working closely with the relevant manager and Officer.

• Supporting the relevant democratic structures within the Union.

• Demonstrating that the core principles of the Students’ Union are central to all of their work.

• Supporting the aims and ethos of Undeb Bangor and Bangor University throughout the course of their duties.

• Adhering to and promoting the Union’s Environment and Sustainability policy and helping the organisation to achieve our pledge to lessen our impact on the environment.

• Acting as a public advocate of the organisation, promoting the work of the Students’ Union to external stakeholders in the wider community.

• Willingness to adopt a flexible approach to work hours including evening, weekend and remote working where necessary.

Other Duties and Responsibilities

• The post holder will be expected to participate in performance review and developmental activities.

• The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.

• The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.

• The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.

This job description is a guide to the work you will initially be expected to undertake. It may be changed from time to time to meet changing circumstances.

Person Specification

Qualifications/Training

Essential

• Educated to 2 AS Levels / 1 A Level / NVQ level 3 in a relevant subject area or equivalent.

Desirable

• NVQ level 4 in a relevant subject area.

Experience/Knowledge

Essential

• Experience of supporting volunteers.

• Understanding of the voluntary sector, community development, volunteering or managing volunteers.

• Knowledge of the importance of supporting the development and enhancement of the student experience.

Desirable

• Experience working in a Students’ Union, Higher Education, or membership-led organisation.

• Experience of ensuring projects and activities meet health, safety and legal requirements.

• Experience of collecting data and insight to evaluate projects and make enhancements.

Skills/Abilities

Essential

• Organised, proactive, and able to manage workload independently and as part of a team.

• Ability to work independently, manage multiple tasks and meet deadlines.

• Confident using IT tools (including MS Office) and new technologies.

• Ability to build and maintain relationships with a range of stakeholders.

• Excellent written and verbal communication skills.

• Willing to work flexibly, including some evenings and weekends where necessary.

Desirable

• Student-focused approach to communications.

• Experience of delivering training and workshops.

Other

• The ability to communicate in Welsh is desirable for this post. If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.

We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture.

The University has recently achieved a Race Equality Charter Bronze award reflecting our commitment to building an inclusive and equitable society for black, Asian and minoritised ethnic staff.

We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa. The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas. If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.

Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.

Disclosure & Barring Service

This post is subject to a satisfactory enhanced Disclosure & Barring Service check.
As Bangor University meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service (DBS) before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. DBS checks will be updated every 3 years.

Candidates should note that the University uses an external Umbrella body to process DBS checks. As such you should be aware that, if successful in your application, your name and e-mail contact details will be shared with the Umbrella body in order that they may contact you to start the application process.