Ward Clerk

Overview
Join our dynamic healthcare team as a Ward Clerk, where you will be the vital link ensuring smooth daily operations within 77 beds Skilled Nursing Facility. Your energetic and organized approach will support clinical staff, manage patient records, and facilitate effective communication across departments. This role offers an exciting opportunity to contribute to patient care excellence while honing your skills in medical administrative support and health information management. If you thrive in fast-paced environments and are passionate about healthcare, this position is perfect for you!

Duties

• Greet patients, visitors, and staff with professionalism and courteous phone etiquette at the front desk.
• Manage patient check-in and check-out processes, including intake documentation review and appointment scheduling using EMR (Electronic Medical Record) systems like Epic, Meditech, or Athenahealth.
• Maintain accurate and up-to-date medical records, ensuring compliance with HIPAA regulations and proper filing of medical records in EMR systems such as eClinicalWorks or Dentrix.
• Verify insurance coverage, perform insurance verification, and assist with billing processes including medical collection procedures.
• Coordinate communication between clinical teams by relaying messages, updating care plans, and managing multi-line phone systems efficiently.
• Assist with medical coding tasks including ICD-10/ICD-9/ICD coding, CPT coding, and documentation review to support accurate billing and record keeping.
• Support administrative tasks such as filing, data entry (including 10 key typing), appointment scheduling, and managing office supplies to ensure a well-organized clinic environment.
• Coordinate central supply.

Requirements

• Proven experience in medical office management or healthcare administrative support within a clinic or hospital setting.
• Strong knowledge of EMR systems such as PCC
• Familiarity with medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification processes.
• Excellent computer skills including proficiency in Microsoft Office applications and health information management software.
• Exceptional patient service skills combined with professional phone etiquette and effective communication abilities.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Prior experience working with dental terminology or dental clinic operations is a plus.
• Ability to handle sensitive information confidentially in accordance with HIPAA standards.
• Strong organizational skills with attention to detail for accurate documentation review and record keeping. Join us in making a difference by providing exceptional administrative support that enhances patient care experiences! This paid position offers the chance to grow your career in healthcare administration while working alongside dedicated professionals committed to excellence in patient service.

Pay: From $28.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person