Warehouse Manager

Job Description: Roles & Responsibilities

· New Business Development: Identify, qualify, and secure new warehousing and 3PL contracts with mid-to-large enterprises.

· Client Relationship Management: Build and maintain strong relationships with CXO-level decision-makers, supply chain heads, and procurement leaders.

· Market Intelligence: Track industry trends, competitor activities, pricing benchmarks, and emerging opportunities.

· Solution Selling: Work with operations, engineering, and technology teams to design customized logistics solutions for clients.

· Contract Negotiations: Lead commercial and contractual discussions, ensuring profitability and compliance with company policies.

· Revenue & Margin Targets: Achieve or exceed quarterly and annual sales revenue targets.

· Cross-functional Collaboration: Liaise with operations, legal, and finance teams for smooth project onboarding.

· Project Management: Execute & Implement the Business brought by Sales Team.

· Warehouse Operations Management:

o Plan, coordinate, and execute all warehouse activities efficiently.

o Oversee inbound and outbound operations, storage, and distribution

o Ensure accuracy in inventory management and stock control.

· Staff & Resource Management: Lead, guide, and manage warehouse staff to ensure smooth day-to-day operations. Allocate resources effectively for optimal productivity.

· Logistics Coordination:Coordinate with transporters, clients, and internal teams for timely dispatch and delivery.

· Reporting & Analysis:

o Prepare daily, weekly, and monthly operational reports and submit to your reporting director.

o Analyse data to identify opportunities for cost savings and process improvements.

· Knowledge of Compliance

o Ensure adherence to all statutory compliances, safety regulations, and company policies.
Maintain a safe and organized work environment.

o Oversee and implement value-added services such as packaging, or any customer-specific requirements.

· Execution of WH Operations: execution of warehouse operations in line with client SLAs and company standards.

Key Interfaces :

· External Interfaces

· Execution of WH sales & Operations

· Customers

· Vendors

· Internal Interfaces:

· All Employees

· Warehouse team

· Management

Role Requirements:

Desired Qualifications

Graduate in Business / Supply Chain / Logistics; MBA preferred.

Desired Experience

Minimum 8–12 years of experience in B2B sales within warehousing, contract logistics, or supply chain solutions.

Functional skills

· Industry Knowledge –

o Strong understanding of warehousing models (dedicated/shared), distribution, value-added services, and multimodal transport.

· Proven Track Record –

o Demonstrated success in closing large-value contracts (>₹50M per annum) and managing enterprise accounts.

· Network –

o Strong connections in industries such as FMCG, e-commerce, pharma, auto, and manufacturing.

· Operational Management –

o Ability to efficiently oversee day-to-day branch operations, ensuring smooth and effective processes.

o Implement and optimize operational procedures to enhance efficiency.

· Sales and Business Development –

o Expertise in developing and implementing strategies to achieve sales targets and expand the client base.

o Identify and pursue business development opportunities in the Indian transport market.

· Customer Relationship Management –

o Skills in maintaining and enhancing relationships with existing clients.

o Ability to address customer concerns promptly and proactively.

· Vendor Management –

o Negotiation skills to secure favorable contracts with transportation service providers.

o Evaluate vendor performance and ensure service level agreements are met.

· Time and Resource Management –

o Efficiently manage branch schedules and allocate resources optimally.

o Prioritize tasks to ensure timely and effective service delivery.

· Market Analysis and Strategy –

o Analytical skills to assess market trends, competition, and industry developments.

o Develop and implement strategies to position the branch competitively.

Behavioral competencies

· Leadership –

o Ability to inspire and lead a diverse team, fostering a positive and collaborative work environment.

o Provide clear direction, set expectations, and motivate team members to achieve common goals.

· Results Orientation –

o Set challenging performance targets for the branch and drive the team to achieve them.

o Celebrate successes and encourage a culture of continuous improvement.

· Communication Skills –

o Excellent verbal and written communication skills.

o Ability to convey complex information clearly to team members, management and clients.

· Decision Making –

o Make informed and timely decisions based on a thorough understanding of business priorities and market conditions.

o Consider the potential impact of decisions on both short-term and long-term business objectives.

· Problem-Solving –

o Ability to identify and address operational challenges and client concerns effectively.

o Propose innovative solutions to enhance branch performance.

· Strategic Thinking –

o Develop and execute strategic plans to achieve business goals and drive branch growth.

Job Type: Full-time

Pay: ₹15,265.79 - ₹48,366.37 per month

Work Location: In person