Warehouse Manager

ABOUT THE ROLE

We are looking for an experienced and hands-on Warehouse Manager to oversee all warehousing operations for our food and non-food distribution business in the UAE. This role is responsible for the end-to-end management of our warehouse facility — from inbound goods receipt to outbound order fulfilment — ensuring that operations run efficiently, safely, and in full compliance with UAE food safety and storage standards. The ideal candidate has deep experience managing FMCG or food distribution warehouses and leads by example on the floor.

KEY RESPONSIBILITIES

Warehouse Operations & Management

▪ Oversee all daily warehouse activities including receiving, put-away, picking, packing, dispatch, and returns processing

▪ Plan and manage warehouse layout, zoning, and space utilization to maximize storage capacity and operational efficiency

▪ Ensure accurate stock management through regular cycle counts, stock takes, and inventory reconciliations

▪ Maintain high order accuracy and fulfilment rates — monitor picking errors and implement corrective actions

▪ Manage inbound and outbound shipment schedules in coordination with suppliers and the transport team

Inventory & Stock Control

▪ Implement and enforce FIFO (First In, First Out) and FEFO (First Expired, First Out) protocols, critical for food product handling

▪ Monitor stock levels, flag slow-moving or near-expiry products, and coordinate with commercial teams for clearance actions

▪ Maintain stock accuracy targets and minimize shrinkage, damage, and write-offs

▪ Manage bonded and non-bonded stock areas where applicable, ensuring compliance with customs requirements

Food Safety & Compliance

▪ Ensure full compliance with UAE food safety regulations including HACCP principles, Dubai Municipality, and Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) standards

▪ Maintain appropriate temperature-controlled storage conditions for chilled, frozen, and ambient food products

▪ Enforce hygiene, pest control, and sanitation protocols throughout the warehouse facility

▪ Manage product traceability and recall readiness — ensure all batch records and documentation are accurate and accessible

Health, Safety & Facility Management

▪ Champion a strong health and safety culture — enforce safe working practices, PPE usage, and equipment handling procedures

▪ Conduct regular warehouse safety audits, risk assessments, and incident investigations

▪ Manage and maintain all warehouse equipment including forklifts, pallet jacks, racking systems, and temperature monitoring devices

▪ Ensure the facility is audit-ready at all times for customer, principal, and regulatory inspections

Team Leadership & People Management

▪ Lead, manage, and develop a team of warehouse supervisors, storekeepers, pickers, and forklift operators

▪ Plan workforce scheduling, shift rotations, and overtime to meet operational demands and seasonal peaks

▪ Conduct performance reviews, training, and disciplinary procedures in line with company policy

▪ Foster a culture of accountability, continuous improvement, and teamwork on the warehouse floor

Systems, Reporting & KPIs

▪ Manage warehouse operations through a Warehouse Management System (WMS) — ensure all staff are trained and compliant

▪ Track and report key warehouse KPIs: on-time dispatch, order accuracy, stock accuracy, damage rate, and productivity per head

▪ Identify and implement process improvements to reduce cost, improve throughput, and enhance service levels

▪ Prepare daily, weekly, and monthly operational reports for senior management

QUALIFICATIONS & REQUIREMENTS

Education & Experience

▪ Bachelor's degree in Supply Chain, Logistics, Business, or a related field (preferred; diploma with strong experience considered)

▪ 5–10 years of warehouse management experience, with at least 3 years in a managerial role

▪ Proven experience managing FMCG or food & beverage warehouses in the UAE or GCC — essential

▪ Experience with temperature-controlled (chilled/frozen) and ambient warehouse operations is a strong advantage

Technical Skills

▪ Proficiency in Warehouse Management Systems (WMS) — experience with SAP WM/EWM, Oracle, Infor, or similar platforms

▪ Strong MS Excel skills for reporting, data analysis, and stock management

▪ Working knowledge of UAE food safety regulations, HACCP, and relevant municipality requirements

▪ Forklift operation certification and knowledge of racking safety standards

▪ Understanding of customs and bonded warehouse procedures is an advantage

Soft Skills & Attributes

▪ Strong leadership presence — leads by example on the warehouse floor

▪ Excellent organizational and problem-solving skills in a fast-paced, high-volume environment

▪ Detail-oriented with a strong focus on accuracy and operational discipline

▪ Good communication skills in English; proficiency in Arabic, Hindi, or Urdu is an advantage given the multicultural UAE workforce

PREFERRED BACKGROUND

▪ Experience managing a warehouse of 5,000 sqm or above in a UAE FMCG or food distribution context

▪ Familiarity with Retail (MT/TT) and HoReCa order fulfilment requirements and delivery standards

▪ Prior experience implementing or upgrading a WMS system

▪ IOSH Managing Safely or equivalent HSE qualification is a plus

Pay: AED1.00 - AED15,000.00 per month

Experience:

• FMCG: 5 years (Preferred)

Work Location: In person