Warehouse Manager - Manufacturing

Company Overview
CompletePet is a leading developer and manufacturer of nutritional supplements for the pet community. Committed to the success and growth of both its brand partners and employees, the company is a rapidly expanding business seeking dynamic, entrepreneurial team members eager to grow and evolve with the organization.

Position Summary

The Warehouse Manager is responsible for leading safe, disciplined, and high-performing warehouse operations in direct support of production and quality objectives. This role owns end-to-end warehouse performance, including safety, inventory accuracy, material flow, workforce productivity, cleanliness, and operational execution across all shifts.

The Warehouse Manager is a hands-on operational leader who drives structure, accountability, and continuous improvement. Success in this role requires building reliable systems, developing frontline supervisors, and ensuring warehouse execution enables uninterrupted production and on-time shipment performance.

Key Responsibilities

Safety & Compliance Leadership

• Champion a zero-incident safety culture and enforce all safety policies and regulatory standards.
• Ensure consistent PPE compliance and safe equipment operation across all shifts.
• Conduct documented safety audits and proactively address unsafe behaviors and conditions.
• Lead safety training, reinforce safe work practices, and promote near-miss reporting.
• Maintain clear aisles, proper material handling standards, and safe traffic flow.
• Drive continuous improvement in safety performance metrics.

Quality, Cleanliness & 5S Execution

• Maintain an audit-ready warehouse aligned with 5S and cleanliness standards.
• Ensure proper segregation and handling of raw materials, allergens, expired, and damaged goods.
• Eliminate contamination risks and ensure compliance with all quality standards.
• Establish daily housekeeping standards by shift and enforce area ownership accountability.
• Sustain a culture of discipline and visual management throughout the facility.

Inventory Accuracy & Control

• Own inventory accuracy, transaction integrity, and material traceability.
• Develop and execute structured cycle count and reconciliation processes.
• Investigate discrepancies and implement corrective and preventive actions.
• Ensure disciplined use of ERP system for all material movements.
• Maintain accurate documentation for inbound, internal, and outbound transactions.

Operational Flow & Throughput Management

• Ensure seamless material flow across Receiving, Put-Away, Transfers, Kitting, Staging, and Shipping.
• Identify and eliminate bottlenecks impacting production or shipping performance.
• Monitor throughput, space utilization, and labor productivity.
• Proactively adjust labor allocation to meet shifting production priorities.
• Conduct routine operational flow reviews to sustain continuity and efficiency.

KPI Management & Execution Discipline

• Establish clear, measurable targets for 1st and 2nd shifts.
• Require structured shift plans from supervisors with defined priorities.
• Conduct regular KPI reviews focused on safety, accuracy, throughput, and labor efficiency.
• Provide structured operational reporting to senior leadership.
• Implement timely corrective actions when performance gaps occur.

Cross-Functional Coordination

• Partner daily with Quality to align on material release and compliance priorities.
• Coordinate closely with Production to support schedule adherence and space management.
• Maintain clear visibility of operational priorities and constraints.
• Conduct end-of-shift reviews to ensure issue resolution and next-shift readiness.

People Leadership & Culture Development

• Lead focused daily stand-up meetings that drive clarity and accountability.
• Establish clear performance standards for supervisors and warehouse associates.
• Coach supervisors in structured problem-solving and decision-making.
• Oversee onboarding, skills development, and cross-training initiatives.
• Conduct regular performance reviews and development conversations.
• Build a culture of ownership, teamwork, safety, and continuous improvement.
• Drive retention through engagement, accountability, and strong frontline leadership.

Resource Planning & Operational Readiness

• Continuously assess staffing levels relative to volume and workload demands.
• Adjust workforce plans proactively to prevent production disruption.
• Escalate risks before they impact service or output.
• Ensure operational standards are sustained during peak and fluctuating volumes.

Qualifications

Required

• 5+ years of warehouse leadership experience within a manufacturing environment.
• 3+ years managing supervisors and frontline teams.
• Strong knowledge of warehouse safety standards and regulatory compliance.
• Demonstrated success improving warehouse operations and inventory accuracy.
• Experience with ERP and warehouse management systems.
• Strong leadership, coaching, analytical, and problem-solving skills.

Preferred

• Experience in regulated manufacturing environments (cGMP, FDA, food, pharmaceutical, or pet products).
• Lean, Six Sigma, or continuous improvement training.
• Bilingual (English/Spanish).

Work Environment

• On-site leadership role in a fast-paced manufacturing warehouse.
• Ability to lift up to 50 lbs and operate warehouse equipment as required.
• Flexibility to support extended hours during peak production or operational demands.

Job Type: Full-time

Pay: $85,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Warehouse Management: 5 years (Preferred)
• Manufacturing: 5 years (Preferred)
• Staff Management: 3 years (Preferred)
• ERP systems: 5 years (Preferred)
• GMP regulations: 3 years (Preferred)

Language:

• English (Preferred)
• Spanish (Preferred)

Ability to Commute:

• Hialeah, FL 33018 (Required)

Work Location: In person