Warehouse Operations Supervisor Assistant (Bilingual Preferred)

About the Role

We are seeking a dedicated Warehouse Operations Supervisor Assistant to support daily warehouse workflow management and ensure that operational targets are met. This role works closely with the Warehouse Supervisor/Manager to coordinate staffing, monitor productivity, maintain safety and order, and improve operational processes across inbound and outbound activities.

This position is suited for candidates who are detail-oriented, proactive, and able to assist in leading teams within a fast-paced logistics environment.

Key Responsibilities

Operational Coordination

• Support the Supervisor/Manager in overseeing daily receiving, put-away, replenishment, picking, packing, and outbound shipping activities.
• Monitor operational progress in real time; identify delays and provide immediate support to keep workflow on schedule.
• Assist in troubleshooting on-site process issues and ensuring proper execution of SOPs.

Workforce & Team Support

• Help coordinate labor planning and shift assignments based on daily warehouse volume.
• Assist in onboarding new hires, communicating work instructions, and guiding employees through operational procedures.
• Provide feedback to team members regarding productivity expectations, work quality, and safety compliance.
• Support cross-department communication to ensure smooth shift handoffs and operational alignment.

Process Improvement & Data Management

• Participate in continuous improvement initiatives across inbound/outbound operations.
• Assist in evaluating workflow efficiency, identifying bottlenecks, and proposing improvements to operational layout and process design.
• Record operational data such as productivity metrics, exception logs, and inventory discrepancies; support the supervisor in preparing regular reports.

Safety & Facility Maintenance

• Help maintain warehouse cleanliness and safe working conditions at all times.
• Report equipment malfunctions and coordinate repairs or replacements when needed.
• Monitor supply usage for assigned areas and ensure all workstations have adequate materials on hand.

Qualifications

• Bachelor’s degree preferred (Logistics, Supply Chain, Business, Operations Management, or related fields).
• Bilingual in English + Mandarin preferred due to internal/global communication needs.
• 0-1 years of warehouse, logistics, operations assistant, or team lead experience preferred.
• Ability to interpret written SOPs, follow instructions, and support training for front-line employees.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Excel, Word, Outlook; experience with WMS systems is a plus.
• Strong communication skills, problem-solving ability, and a hands-on attitude.
• Must be legally authorized to work in the United States.

What We Offer

• Health, dental, vision insurance
• 401(k)
• Paid time off

Work Location

On-site — Walnut, CA

岗位职责 Responsibilities

• 协助日常仓储现场管理
• 支持仓库主管/经理完成每日入库、出库、补货、理货、退货（RMA）等流程操作；
• 实时监控仓储作业进度，保障各环节高效衔接，及时处理现场突发问题；
• 协助进行收货、分拣、上架、库存移动、打包发货等具体操作，确保操作规范、安全。
• 保障仓库有序、安全运转
• 协助维护仓库工作区域整洁、安全，及时排查并上报设备及操作安全隐患；
• 定期检查和安排设备维修、工具替换，保障作业环境良好。
• 保障所负责部门耗材供应充足：实时监控各操作台常用耗材库存，建立动态补货机制，根据生产计划提前调配物资，确保生产环节无缝衔接；定期优化耗材分配策略，减少闲置浪费，同步记录使用数据以支持后续需求预测
• 数据记录与流程优化
• 协助完成操作日志、入出库记录、库存盘点数据等系统数据录入与跟踪；
• 协助收集现场问题及流程瓶颈，参与持续改善流程、优化仓库作业路径及布局。
• 员工协助与团队协作
• 配合主管安排作业任务，适时协调员工调配，协助新员工入职培训与流程讲解；
• 做好班组间沟通协调，确保作业指令及时传达与执行。

任职要求 Requirements

• 学历不限，物流/供应链管理优先；
• 必须有在美国合法工作身份。绿卡和公民优先
• 有仓储、物流、工厂一线操作或助理管理经验者优先；
• 基础英文沟通能力（可阅读系统指令与填写表单），英文邮件写作能力。中英双语优先；
• 熟练使用基本办公软件（Excel、Word、Outlook等）；
• 勤奋踏实，严谨细心，抗压能力强，具备高度责任感与执行力，愿意从一线做起，寻求长期职业发展空间；
• 具备良好沟通能力和团队协作精神，乐于学习，适应快节奏多任务现场作业环境

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Work Location: In person