Warehouse Shipping & Logistics Coordinator

Part Time: Hourly Contract, approx 10-20 hours per week

Based: Bozeman, MT

About

Curious Creatures is a Bozeman-based outdoor apparel brand focused on thoughtful products, authentic community, and memorable experiences. We’re a small, scrappy team and we all wear a lot of hats — this role is critical to ensuring our customers, retail partners, and events reflect the quality and care of the brand. We are a fast-growing startup looking for someone who thrives in an organized, hands-on environment and takes pride in operational excellence.

The Role

The Warehouse Shipping & Events Coordinator will oversee daily warehouse operations including outbound shipments, inventory management, customer service, product returns, repairs, and event logistics support. This person will play a key role in maintaining operational accuracy, customer satisfaction, and a clean, organized warehouse environment. The ideal candidate is highly organized, detail-oriented, dependable, and excited to work within a growing entrepreneurial brand.

The schedule is flexible; you’ll just need to be in the warehouse at least 3x per week with orders shipped on time.

Key Responsibilities

Shipping & Fulfillment

• Ensure customer and wholesale orders are shipped accurately and on time
• Coordinate packing, labeling, carrier pickups, and seasonal volume planning
• Monitor shipping performance and resolve issues proactively
• Maintain high standards for packaging quality and presentation

Customer Service

• Manage daily customer inquiries via email and ecommerce platforms (orders, shipping, returns, sizing, product info)
• Resolve concerns in a timely, professional, and brand-aligned manner
• Process exchanges, replacement orders, and warranty claims

Inventory Management

• Maintain accurate inventory counts; conduct cycle counts and assist with full audits
• Receive and process incoming shipments; identify and flag discrepancies or low stock
• Keep the warehouse clean, organized, and operationally efficient

Returns, Repairs & Quality Control

• Process customer returns accurately and on schedule
• Coordinate and track product repairs and warranty issues
• Inspect returned goods for quality and resale eligibility

Events & Brand Support

• Assist with logistics and packing for trade shows, pop-ups, photoshoots, and brand events
• Pack and ship event materials and product samples; support local setup and breakdown
• Maintain organization and tracking of event assets and displays
• Passion for leading local group rides and engaging in our MTB community is a big plus

Qualifications

• Highly organized self starter with strong attention to detail and ability to manage ambiguity
• Clear communicator and reliable team player
• Comfortable working independently in a fast-paced startup environment
• Experience with shipping platforms, inventory systems, Shopify, or warehouse operations preferred
• Customer service or retail experience preferred
• Able to lift and move boxes as needed
• Passion for the outdoors, MTB, or outdoor apparel a plus

Position Details

• Part-time with a highly flexible schedule — minimum 3x per week in the Bozeman warehouse
• Competitive hourly compensation based on experience
• Opportunity to grow with an emerging outdoor brand
• Travel opportunities to MTB festivals and events across the West (WA, CA, Sun Valley, Sedona)

How to Apply

Send a brief cover letter about yourself and why Curious Creatures resonates with you, along with a resume, to joinus@wearecuriouscreatures.com with the subject line “Warehouse Shipping & Logistics Coordinator.”