Warehouses Manager (D2C)

Job Summary:

The Warehouse & Logistics Manager will oversee the entire warehouse operations — including inventory control, dispatch planning, courier coordination, and order fulfillment. The role requires a person who understands logistics flow, shipping platforms, and warehouse management systems, ensuring smooth, accurate, and timely dispatch of all e-commerce orders.

Key Responsibilities:

Warehouse Management

• Oversee day-to-day warehouse operations, including receiving, storage, picking, packing, and dispatch.
• Maintain accurate inventory records and conduct periodic stock audits.
• Ensure optimal space utilization, workflow efficiency, and proper manpower allocation.
• Manage inward and outward goods, damage control, and return (RTO) process.
• Implement and monitor warehouse safety, cleanliness, and discipline standards.

Logistics & Dispatch Operations

• Handle daily order dispatches (2,000–3,000+ orders/day) across multiple courier partners.
• Generate, verify, and manage shipping labels, invoices, and manifests through software like Shiprocket, Unicommerce, Shopify, or Pickrr.
• Strategically plan dispatch by region/zone based on courier performance and delivery timelines.
• Monitor and ensure on-time pickup, tracking, and delivery.
• Coordinate with logistics partners (Delhivery, Bluedart, Xpressbees, etc.) for smooth pickups and issue resolutions.
• Track shipment status, handle escalations, and reduce RTO or delivery failures.

Inventory & Data Management

• Monitor stock flow between zones, warehouses, and marketplaces.
• Analyze order trends to plan stock replenishment and warehouse allocation.
• Prepare daily/weekly reports — dispatch count, courier performance, stock variance, and manpower productivity.
• Ensure complete synchronization between physical stock and system stock.

Team & Coordination

• Supervise warehouse staff, pickers, packers, and logistics executives.
• Conduct regular team training on packaging quality, system updates, and process efficiency.
• Coordinate with operations, procurement, and sales teams for order prioritization and planning.

Skills & Competencies:

• Strong understanding of e-commerce warehouse & logistics operations.
• Hands-on experience with inventory management and shipping software (Shiprocket, Unicommerce, etc.).
• Excellent planning, coordination, and leadership abilities.
• Analytical mindset for route, cost, and dispatch optimization.
• Basic knowledge of Excel and data-driven reporting.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person