Web Developer I, Marketing

Under direction of the Senior AVP, Marketing & User-Experience, manages the creation and implementation of engaging web experiences through Adobe Experience Manager (AEM).
Ensure that the Redstone website fully supports Marketing’s strategies to help achieve corporate goals.
A Web Developer is distinguished from a Web Developer II by their applicable experience and responsibility for carrying out web development tasks and maintenance with a sound understanding of Credit Union business operations, products and compliance requirements.

Job Description

Essential Duties and Responsibilities

• Conceptualize, design, present and implement web pages/experiences using AEM, HTML, CSS and other web languages, with a focus on data-driven, personalized experiences.

• Responsible for the ongoing day-today functionality and upkeep of RFCU website, including site/performance optimization and mobile optimization.

• Maintain functional site operation, working with internal/external IT resources to ensure RFCU website remains up and accessible.

• Work closely with the Redstone design team to development and implement web assets based on wireframes and comps.

• Manage site tracking and coordinate report activities with campaign team and senior staff as necessary to analyze campaign performance, providing suggestions (where applicable) for optimization and improvement.

• Interacts with other departments and vendors to research, resolve problems and provide requested information.

• Manage project deadlines and ensure that assigned work is completed on time and within budget.

• Actively drive the daily operations of project tracking, scheduling, and information sharing for a high volume and broad variety of projects.

• Execute best practices around the customer-use experience to drive user engagement, increased responses and an overall improved experience.

Company Wide Expectations

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.

• Delivers friendly, caring service to internal and external members.

• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.

• Follow all physical and online security procedures and maintain strict confidentiality of all member information.

• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.

• Works scheduled hours and maintains punctuality.

• Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE

Minimum Qualifications

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.

An equivalent combination of education and experience may be considered.

Education Requirements

Minimum - 4 Year / Bachelors Degree - Information Technology, Web Development or closely related field.

Preferred - AEM related certification.

Experience Requirement

2 Years - Working knowledge of; Adobe Experience Manager, HTML, CSS, JS, Omniture, Google Analytics or Google Tag Manager. - Required

2 Years - Experience with SEO and website performance optimization. - Required

2 Years - Direct experience working with Adobe Experience Manager. - Preferred

Skills/Abilities

• Solid understanding of Responsive Design methodologies, latest design technologies, site performance, and development trends.

• Understanding of wireframes, landing pages, agile development workflow is critical.

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.

• Ability to work within a collaborative and goal-oriented environment.

• Provide guidance in the resolution of complex problems utilizing advanced knowledge and experience within areas of responsibility.

• Familiarity with website design and development workflow including wireframes, comps and usability studies with a focus on user-experience and results-driven design.

• Strong sense for clean visual design and ability to create response-driven creative material.

• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

• Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.

• Promote and foster excellent member service and teamwork throughout department.

• Must be a self-starter, able to self-manage and adhere to deadlines in a fast-paced environment.

PHYSICAL DEMANDS

Physical Demands Disclaimer

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Intermittent standing, sitting, walking, bending and climbing.

• Using hands repetitively to handle, feel or operate computers and other standard office equipment.

• Reaching with hands and arms.

• Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT

Work Environment Disclaimer

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Work Environment

Works in a general office environment.

Remote work environment considered.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.