Website, Amazon Content, Social Media & Digital Operations Specialist

Job Overview

We’re looking for a hands-on digital operations generalist to support our websites, Amazon store, social media accounts, and day-to-day digital content workflows. This is a hybrid position for someone who is organized, tech-savvy, and comfortable moving across multiple platforms and disciplines.

The ideal candidate can take an existing design system or workflow and run with it: extending it to new pages, product launches, Amazon listings, and social content without needing to build everything from scratch. They should have a good eye for quality, be comfortable using AI tools to work faster, and know how to document what they do.

Key Responsibilities

Website & Web Operations

• Build and update website pages, including product pages, landing pages, blog posts, and promotional sections
• Extend existing design systems and templates across new pages, products, and campaigns
• Troubleshoot issues related to layouts, mobile responsiveness, forms, navigation, page speed, and plugins
• Support platforms including WordPress, Shopify, WooCommerce, Elementor, Webflow, or PageFly
• Coordinate with designers, developers, and vendors as needed

WordPress, Hosting & Domain Management

• Manage WordPress websites: page updates, plugins, themes, menus, forms, and media libraries
• Troubleshoot WordPress issues including plugins, page builders, WooCommerce, and performance
• Work with hosting providers on errors, SSL certificates, backups, staging environments, and caching
• Handle domain-related tasks: DNS records, nameservers, redirects, SSL setup, and renewals
• Document hosting accounts, DNS settings, login locations, and troubleshooting steps

Amazon Listings & A+ Content

• Manage product listings in Amazon Seller Central: titles, descriptions, bullet points, images, variations, and backend content
• Build and maintain A+ Content, Brand Store pages, carousel images, and comparison charts
• Coordinate product launch assets including photography, infographics, and listing copy
• Ensure listings follow brand standards and Amazon requirements
• Track content updates, approvals, and missing assets

Social Media & Digital Content

• Schedule and publish posts, reels, stories, and campaign content across Instagram, TikTok, Facebook, LinkedIn, and Pinterest
• Manage content calendars and upload captions, hashtags, thumbnails, and creative assets
• Repurpose content across platforms (e.g. product launches into reels, Amazon visuals into social posts)
• Monitor post status, engagement, and basic performance
• Keep accounts organized and aligned with brand direction

SEO, Analytics & Compliance

• Support basic SEO: page titles, meta descriptions, alt text, internal links, URLs, and redirects
• Assist with Google Analytics 4, Google Search Console, Google Tag Manager, and Meta Pixel
• Review digital content for basic accessibility issues (alt text, heading structure, color contrast, keyboard navigation)
• Perform quality checks before launching pages, listings, posts, or campaigns
• Prepare simple performance summaries highlighting what’s working and what needs attention

AI Tools & Workflow Improvement

• Use AI tools (ChatGPT, Claude, Gemini, Perplexity, etc.) to speed up research, drafting, and troubleshooting
• Draft SOPs, organize tasks, and build repeatable workflows
• Verify AI-generated content before applying it
• Recommend tools, templates, or automations that improve team efficiency

Project Management & Documentation

• Track tasks, approvals, deadlines, and open requests in Monday.com or a similar tool
• Document repeatable workflows for website updates, Amazon uploads, social posting, and platform troubleshooting
• Communicate clearly with designers, marketers, leadership, and vendors

Required Skills

• Hands-on experience with WordPress, Shopify, WooCommerce, Elementor, or similar platforms
• Familiarity with hosting environments, SSL, DNS, redirects, caching, and staging sites
• Experience with domain registrars (GoDaddy, Namecheap, Cloudflare, etc.) and DNS record types
• Experience with Amazon Seller Central, A+ Content, Brand Store, and listing workflows
• Ability to extend existing design systems across websites, listings, and social content
• Basic knowledge of HTML, CSS, and responsive web structure
• Experience managing social media accounts and content calendars across major platforms
• Understanding of SEO basics: metadata, alt text, internal linking, and content structure
• Familiarity with Google Analytics, Google Search Console, Google Tag Manager, and Meta Business Suite
• Comfortable using AI tools to improve speed, organization, and content quality
• Strong attention to detail with the ability to manage multiple brands and deadlines
• Clear communicator who can work across creative, marketing, and technical teams

Preferred Skills

• Experience with Shopify theme settings, collections, and apps
• Experience with Amazon Brand Registry and marketplace content requirements
• Experience setting up staging sites, backups, and performance optimization tools
• Familiarity with email/domain records: MX, SPF, DKIM, DMARC
• Experience with social media scheduling tools such as Later, Hootsuite, Metricool, or Meta Business Suite
• Experience with SEO tools such as SEMrush, Ahrefs, Yoast, or Rank Math
• Basic knowledge of Meta Pixel, Google Ads conversion tracking, and landing page performance
• Basic video/reel workflow experience: uploading, trimming, captions, and platform formatting
• Experience working with product-based, beauty, wellness, or consumer goods brands

What This Role Is

This is a hybrid digital operations role for someone who can manage and support the full digital ecosystem including websites, Amazon, and social media rather than specializing in just one area. It sits at the crossroads of content, technical operations, and brand execution.

This is not a graphic designer role, a traditional IT role, or a senior software development role. It’s a hands-on position for someone who gets things done across platforms and takes ownership of the details.

Responsibilities include:

· Build, update and troubleshoot websites

· Manage WordPress, Shopify and e-commerce content

· Manage Amazon listings, A+ Content, Brand Store pages, and carousel assets

· Extend and maintain existing design systems across platforms and new product launches

· Manage social media posting, reels, captions, and content calendars

· Support SEO, analytics, accessibility, and compliance

· Work with hosting companies and domain registrars on DNS, SSL, redirects, nameservers, and domain connections

· Identify opportunities to improve digital features, user experience, and workflow efficiency

· Use AI tools to work more efficiently, document processes, and improve day-to-day workflows

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have experience with HTML, CSS, JavaScript, or other website-related coding languages?
• Are you comfortable working with Amazon listings and social media platforms?
• What is your expected salary range?
• Do you have experience working with WordPress?

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Van Nuys, CA 91406