Wellness Curator

Overview

A landmark luxury destination in partnership with Red Sea Global

Fairmont Hotels& Resorts is globally celebrated for its timeless elegance, exceptional service, and iconic addresses. With more than 30,000 colleagues worldwide, Fairmont continues to set the benchmark for luxury hospitality through innovation, authenticity, and an unwavering commitment to excellence.

Alongside Raffles Hotels& Resorts, a brand synonymous with heritage, refined glamour, and legendary guest experiences, we are proud to shape a new era of destination hospitality in the Kingdom of Saudi Arabia.

Together, in partnership with Red Sea Global, we are redefining sustainable luxury - delivering extraordinary experiences while preserving the natural environment for generations to come.

About Raffles & Fairmont The Red Sea

Nestled within Saudi Arabia's visionary Red Sea destination, Raffles & Fairmont The Red Sea represents the next chapter in world-class hospitality. This landmark development will introduce guests to two distinct, nature-inspired luxury resorts designed to blend seamlessly with one of the world's most pristine environments. Set along 200 kilometers of untouched coastline and surrounded by an archipelago of more than 90 unspoiled islands, the destination is defined by its rich marine biodiversity, dramatic landscapes, and commitment to regenerative tourism.

This is more than a hotel opening - it is an opportunity to be part of a transformative hospitality journey that will set new standards in luxury, sustainability, and guest experience.

Job Details

Job Title : Wellness Curator/Wellness Concierge

Department: Spa and Wellness

Reports To: Wellness Supervisor

Role Purpose

The Wellness Curator delivers personalized and holistic wellness experiences aligned with the Raffles and Fairmont luxury brand standards. This role combines service artistry, wellness knowledge, and guest engagement to elevate the spa and wellness journey while supporting operational excellence within the department.

The Wellness Curator works closely with the Wellness Supervisor to ensure seamless guest experiences, while contributing to retail revenue and guest relationship building.

Key Responsibilities Guest Wellness Experience

• Conduct professional wellness consultations and recommend tailored treatments, activities, or wellness programs.
• Deliver refined service experiences aligned with luxury hospitality and Forbes standards.
• Build meaningful guest relationships to encourage loyalty and repeat visits.
• Provide personalized guidance on spa, fitness, and wellness experiences. Wellness Programming Support
• Support the execution of wellness activities, workshops, and curated guest experiences.
• Assist in facilitating wellness initiatives designed by the Senior Wellness Manager.

Retail and Revenue Contribution

• Recommend appropriate retail products aligned with guest needs and wellness goals.
• Support upselling of spa services, wellness packages, and memberships.

Operational Excellence

• Support daily spa and wellness operations to ensure smooth guest service flow.
• Maintain treatment rooms and wellness areas according to brand presentation standards.
• Ensure compliance with hygiene, safety, and operational protocols.
• Brand Representation
• Embody the values of elegance, authenticity, and intuitive guest service.
• Maintain a professional and welcoming presence within wellness facilities.

Competency Framework

• Guest Passion - Delivers personalized experiences exceeding guest expectations.
• Emotional Intelligence - Responds to guest needs with empathy and discretion.
• Collaboration - Works effectively with wellness teams and other departments.
• Adaptability - Responds positively to operational and guest service changes.

Qualifications and Experience

• Diploma or certification in Spa Therapy, Wellness, Fitness, or Holistic Health.
• 1-2 years experience in luxury spa, wellness, or hospitality environment preferred.
• Knowledge of holistic wellness principles and consultation techniques.
• Strong interpersonal and communication skills.
• English proficiency required; additional languages preferred.