Wireless Account Manager - Entry Level

At Prime Time Consulting Associates, we’re passionate about helping our community stay connected by providing reliable wireless and internet services through partnerships with some of the nation’s leading telecommunication brands. As we continue to grow, we’re looking for driven, people-oriented professionals to join our team as Wireless Account Managers.

This is a face-to-face, customer-facing sales role ideal for someone who thrives on building genuine relationships, enjoys engaging with new people every day, and can adapt quickly in a fast-paced environment. The right candidate is a confident communicator, a problem-solver, and a fast learner who’s excited to master new products and sales techniques while helping customers find the right connectivity solutions.

If you’re motivated, outgoing, and eager to grow your career in sales and leadership, this role gives you the chance to make an impact while learning how to manage accounts and drive results in a dynamic, people-focused environment.

Wireless Account Manager Responsibilities

• Engage directly with customers in the community to understand their connectivity needs and present wireless and internet solutions.
• Manage customer accounts by updating information, tracking service preferences, and ensuring accurate enrollment.
• Provide excellent customer service, answering questions, resolving concerns, and ensuring each customer has a smooth, positive experience.
• Promote and explain wireless plans, internet packages, and device options to help customers choose the best fit for their home or business.
• Process sales transactions accurately and ensure all billing and account details are correctly set up.
• Collaborate with your team to meet and exceed sales goals while maintaining high customer satisfaction.
• Stay informed on the latest promotions, products, and services to confidently educate and guide customers.

Wireless Account Manager Requirements

• High school diploma or equivalent (Associate’s or Bachelor’s degree a plus).
• Previous sales or customer service experience is helpful, especially in telecommunications, but not required, we provide training.
• Strong communication and interpersonal skills with the ability to connect quickly with new people.
• Comfort working in a fast-paced, goal-driven environment.
• Basic computer proficiency and ability to learn new tools quickly.
• Positive attitude, self-motivation, and a drive to succeed.

Job Type: Full-time

Pay: $900.00 - $1,250.00 per week

Benefits:

• Professional development assistance

Work Location: In person