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Please no 3rd party recruiters, or C2C.
Location: Irving, TX
Schedule: On-site | Monday–Friday (5 days/week) - only local candidates will be considered
Pay Rate: $36.53 – $38.46 per hour
Contract Length: 3–4 months (with potential extension)
We’re looking for a seasoned Workers’ Compensation Claims Examiner III to step into a fast-paced, high-volume environment and take ownership of Texas loss-time claims from start to finish. This role is ideal for an experienced examiner who is confident working independently, thrives in an in-office setting, and understands the importance of accuracy, urgency, and strong communication.
This is a fully on-site position in Irving, TX. Daily in-person collaboration with colleagues and stakeholders is a core part of the role—remote or hybrid work is not available.
Handle Texas Workers’ Compensation indemnity claims from initial intake through resolution
Analyze coverage, investigate facts, and make compensability determinations in compliance with Texas statutes
Administer indemnity and medical benefits within assigned authority levels
Apply internal best practices and client-specific handling guidelines consistently
Prepare and maintain detailed, captioned claim reports and documentation
Serve as a key point of contact for claimants, employers, attorneys, and internal partners
Clearly explain the claims process to employers and injured workers, setting expectations throughout the claim lifecycle
Maintain accurate, timely claim files while balancing multiple deadlines
Deliver a high level of customer service in a regulated, deadline-driven environment
Active Texas Workers’ Compensation Adjuster License (required)
5+ years of hands-on Texas Workers’ Compensation claims experience
Prior experience handling public entity and First Responder claims
Strong working knowledge of Texas Workers’ Compensation laws and regulations
Excellent written and verbal communication skills
Ability to manage a full caseload with minimal supervision
High School Diploma or GED required
Bachelor’s degree in a related field preferred
100% on-site role in a professional office setting
Frequent interaction with internal teams and external stakeholders
Use of standard office equipment and claims management systems
Consistent, full-time in-office attendance required
Ability to pass a background check and drug screening
Authorization to work in the United States
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