Workers' Compensation Claims Assistant

Worker’s compensation insurance is a headache.

We make it simple, smooth, and stress free.

Join us in redefining workers’ comp.

Job Summary:

The Claims Assistant will provide vital administrative support in processing and managing insurance claims. This role involves organizing claim-related documents, communicating with clients and insurance companies, and ensuring the accuracy and completeness of claim information. Your work ensures that claims move efficiently, helping both businesses and injured workers navigate the process with ease.

Essential Job Functions:

• Organizes and maintains claim-related documents and records.
• Inputs and updates claim information accurately in databases or software systems.
• Communicates with clients, insurance companies, and other relevant parties to gather necessary claim details.
• Prepares and submits claim forms and documentation to insurance companies within specified deadlines.
• Follows up on outstanding claims and obtains additional information as needed for claims processing.
• Provides administrative support to claims adjusters or managers, including scheduling appointments and managing correspondence.
• Provides Claims Information to insurers including billing information and adjuster contact.
• Ensures confidentiality of sensitive claim information following privacy regulations.
• Assists in preparing reports and presentations related to claim processing and management.
• Performs other duties as assigned.

Required Skills/Abilities:

• Ability to exemplify the Highview National core values such as Collaboration, Excellence, Integrity, and Responsiveness.
• Ability to maintain confidentiality of conversations, data records, files, and other vital information.
• Preferred candidate is bright, trainable, and looking for a career (not just a job).
• Strong attention to detail and takes initiative – not afraid to ask questions.
• Computer literacy - comfortable using Microsoft Office Suite including Word, Excel, and Outlook.
• Excellent communication skills - able to write professional emails and speak with confidence and clarity.
• Strong problem-solving skills and ability to handle stressful situations with professionalism.

Education and Experience:

• High school diploma or equivalent (Seminary graduates welcome)
• Previous experience in administrative or clerical roles is advantageous.
• 1 year of experience with insurance industry practices and claim processing procedures is a plus but not required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing, walking, and/or sitting and reaching with hands and arms.
• Must be able to lift 10 pounds at a time.

Additional Requirements:

• Due to the nature of our business, and urgency of our clients' needs, you may be required to participate in the Company’s on call program and work on holidays/weekends according to the on-call schedule.

Additional Job Details:

• Scope of employment: Full-time, potential ½ day on Fridays
• Location: Monsey area
• Salary: $25-30/hour

We are an Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Suffern, NY 10901 (Required)

Work Location: Hybrid remote in Suffern, NY 10901