Workers' Compensation Paralegal

Job Overview

Our rapidly growing personal injury firm is seeking a full-time Workers’ Compensation Paralegal to join our team. The ideal candidate must be bilingual, fluent in both English and Spanish, highly organized, responsive, and comfortable in a very phone-centered role. This position involves daily, high-volume phone communication with clients, medical providers, and insurance representatives.

This is an excellent opportunity for a paralegal who enjoys client interaction, thrives in a fast-paced environment, and takes pride in providing strong support to both attorneys and clients. We are seeking someone who wants to grow with our team long-term.

Key Responsibilities

• Serve as a primary point of contact for Workers’ Compensation clients
• Handle a high volume of inbound and outbound phone calls
• Provide case updates, answer questions, and guide clients through the process
• Maintain a professional, empathetic, and responsive communication style
• Manage case files, deadlines, and calendars using ICMS and other case management systems
• Ensure timely filing of documents and compliance with Workers’ Compensation requirements
• Maintain organized and accurate case records
• Gather, organize, and review medical records, insurance documents, and related materials
• Assist with discovery, including responses to interrogatories and requests for production
• Utilize Adobe Acrobat for document management (training provided if needed)
• Assist attorneys with legal research and drafting pleadings, motions, and correspondence
• Communicate with insurance adjusters, medical providers, and other third parties
• Assist with hearing or trial preparation as needed

Qualifications

• Bilingual, fluent in both English and Spanish (required)
• Prior paralegal experience preferred
• Knowledge of Workers’ Compensation law
• Experience with ICMS case management software (required)
• Strong organizational and timemanagement skills with the ability to multitask and manage competing deadlines
• Highly responsive, dependable, and comfortable handling daily, highvolume phone communication with clients
• Excellent verbal and written communication skills; enjoys speaking with clients and building rapport
• Positive, solutionoriented attitude with the ability to work independently and as part of a team
• Proficiency with legal software and document management systems
• Adobe Acrobat experience preferred (training available)
• Proficiency with Microsoft Office products, especially Excel
• High school diploma or equivalent required; college coursework or degree preferred.

Benefits

• 401(k) with employer match
• Health, dental, and vision insurance
• Paid time off
• Paid holidays
• All candidates will be subject to a background check to be considered for employment.