Workforce Development Program Assistant

Position Summary

Under the direction of the Workforce Development Coordinator, the employee is the point of contact for the daily facilitation of programs/courses for the Workforce Development Division. The employee coordinates the implementation of new courses that benefit business and the community at large.

POSTING DATE: MARCH 1, 2026

SALARY: Based on education and experience, commensurate with Salary Schedule E3 04 (Download PDF reader) (range: $39,759 - $57,251).

ANTICIPATED START DATE: APRIL 1, 2026

The position will be based initially at the Wallace Campus in Dothan.

More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

Essential Duties and Responsibilities

ESSENTIAL FUNCTION: Program Coordination. The position will serve as the primary point of contact for assigned programs. The position will also assist the Workforce Development Coordinator in research and implementation of new Workforce Development Programs.

• Actively research and stay current on trends in workforce development, non-credit training, and certificate career programs, for the purposes of making recommendations for program changes and additions as needed.
• Serves as the primary representative to handle all the daily facilitation of program/course assigned.
• Submit ideas to the Workforce Development Coordinator for new programs that will meet the demands of the local workforce. Which includes establishing program goals and objectives; developing program guidelines, developing schedules, and coordinating items needed for program delivery.
• Coordinates efforts to identify needs and works with Instructors to plan schedules for development and delivery of training.
• Schedule and coordinate marketing efforts through the Public Relations department for all assigned WFD courses.
• Effectively market and conduct outreach to promote workforce development programs. Visits local high schools to recruit for programs; participates in career fairs to promote WFD programs to the community.

• Document student, instructor, and class information that is needed for reporting in the WFD Profit and Loss report.
• Records necessary participant data in multiple management information systems to be able to provide reports as requested.
• Prepare materials for and complete all monthly reports to include budget activities for assigned programs.
• Monitor performance and efficiency to improve programs and services.
• Supports college and departmental projects and initiatives.
• Works with appropriate areas to ensure prompt and accurate flow of information and reporting in accordance with all state and federal laws and regulations.

• Assists with set-up and planning of events related to the delivery of various courses.
• Uses computer skills to create presentations and marketing materials.
• Conducts office management activities as are appropriate to conduct the business of the Department.
• Maintains working relationship with instructors; maintains relationships with businesses and industry partners.

• Sets up new classes in the College computer system; enters course information
• Handles advertising for all assigned programs.
• Collects student registration information and enters information into College computer system.
• Maintains files for each class; creates class rolls, name badges, etc.; updates class rolls at completion of course, assigns grades and closes the class in the system.
• Ensures pre-enrollment course requirements are met such as high school diploma/GED graduation, background checks, etc. and make copies for files.
• Directs students on payment options for course fees.
• Submits requisitions for supplies, books, and all other items that are required for each program.
• Maintains departmental records for students who receive WIOA funding; prepares contract approvals; verifies completion of courses; sends termination reports after completed course.
• Maintains files for pending purchases and tracks backorders; receives and distributes supplies; receives invoices and processes through Business Office.
• Assembles course materials such as notebooks, etc. as required.
• Places food orders for classes and other special events and ensures set-up and clean-up is completed.
• Purchases supplies for classes from local stores and transports them to the college.

• Reports to work on time, at appropriate workstation or department during all departmental/position scheduled work days and during all departmental/position scheduled work hours.
• Understands that failure to report for work and/or reporting late without prior approval are unacceptable practices and will result in disciplinary action.
• Performs a productive full day’s work.
• Ensures that service to students and the general public is top priority.
• Demonstrates a considerate, friendly, respectful and constructive attitude toward fellow employees and students.
• Adheres to all College and System policies and procedures.

Qualifications

• Possess an associate degree from an accredited institution is required.
• Two years experience providing customer service in business and industry is required.
• Possess a current and valid driver's license with the ability to drive and travel is required.
• Ability to work nonstandard hours, including weekends and overtime is required.
• Ability to frequently lift, move, or transport instructional materials up to 30 lbs. specific to programs is required.
• Event planning and/or coordination experience is preferred.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. A complete application packet must be received no later than 2:00 pm, Tuesday, March 17, 2026. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. A complete application packet consists of:

• Completed Wallace Community College employment application
• Current resume
• Cover letter describing specifically how your experience and qualifications meet the required qualifications.
• Employment verification letter(s) verifying two years experience providing customer service in business and industry. Letter(s) must include employment dates and job title and be on official letterhead with an authorized personnel signature. If an employment verification cannot be obtained, i.e. business is no longer in operation, an applicant may submit copies of appointment letters or contracts or pay stubs or W-2 forms to verify the minimum required 2 years of experience.
• Appropriate transcript identifying the applicant, institution, date degree conferred, and verifying the applicant has received the minimum of an associate's degree. Transcripts may be unofficial for the application process but they must identify the applicant, institution, degree earned, and the date the degree was conferred. (A copy of the diploma will not suffice).

• ALL APPLICATION MATERIALS MUST BE SCANNED. It is recommended that you have digital (such as pdf) copies of your cover letter, resume, employment verification documents (if applicable), ALL required transcripts, and any other document identified in the vacancy announcement ready when you begin the on-line application process. You will be given the opportunity to upload these during the process. If you need assistance scanning documents, please contact:

• WE DO NOT ACCEPT FAXED OR E-MAILED application materials.
• When you finish the steps to apply, you will receive an on-screen notice that you have successfully applied. HOWEVER, this notice does not mean your application materials are complete in accordance with the vacancy announcement. It is the responsibility of the applicant to ensure they have submitted all necessary application materials in accordance with the vacancy announcement.
• All correspondence with applicants regarding the College's search process will be sent via e-mail.