Workforce Operations Specialist

Family Partners is looking for a dynamic Workforce Operations Specialist that has a strong work ethic, possesses high attention to detail and has a mindset of constant improvement. This position is critical in the continued growth of the company and will be the leader in administrative compliance and project management.

This position is more than just a job – it’s a career with a great, stable company where you can work alongside a strong team and experience meaningful purpose every day! Family Partners supports children and adults with developmental disabilities and their families. This position will be a part of the Administrative Team at Family Partners and will report to the Executive Director. For more information on Family Partners, please visit familypartners.net.

Key Requirements:

· Bachelor’s Degree or higher in a Human Resources or related administrative field.

· 10+ years experience with increasing responsibility.

· Excellent verbal and written communication skills, bilingual Spanish preferred.

· Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and integrity.

· Highly organized with the ability to manage time efficiently.

· Proficient with Microsoft Office Suite or related software.

· Proficient with or the ability to quickly learn human resource information systems (HRIS), and similar computer applications.

· Strong leadership skills

· Strong ability to work with numerous interruptions, distractions, and changing priorities.

Key Responsibilities:

Wage and Labor Laws:

· Stay up to date on federal and state wages and labor laws.

· Ensure company compliance with all relevant employment laws and regulations.

· Provide guidance to management and employees on labor law matters.

HR Compliance and Documentation:

· Maintain accurate and up-to-date HR records, including personnel files and documentation.

· Conduct regular audits to ensure compliance with HR policies and procedures.

· Lead in developing and writing policy & memo changes as well as employee handbook edits.

Bi-Weekly Payroll Processing:

· Work with Program managers to ensure payroll system & supporting systems are accurate.

· Manage employee deductions, tax withholdings and direct deposit information.

· Manage all employee PTO, sick time and Holiday hours.

Full Life-Cycle Recruiting:

· Coordinate and manage the entire recruitment process, from job posting to onboarding and training.

· Develop job descriptions, conduct interviews, and make job offers.

· Conduct employer performance reviews and assist with performance improvement goals.

· Collaborate with department managers to identify staffing needs and create effective recruitment strategies.

Employee Relations:

· Provide guidance and support to employees on HR-related matters.

· Address employee concerns, disputes, and grievances in a professional and confidential manner.

· Conduct employee investigations surrounding misconduct.

· Ensure employee turnover rates continue to decrease.

Employee Accidents / Workers’ Compensation:

· Oversee and manage workers' compensation claims process.

· Collaborate with insurance providers and legal counsel as needed.

· Maintain records and documentation related to workplace injuries and claims.

Employee ADA Accommodations / FMLA / Unpaid Leave:

· Oversee and manage all ADA requests and work with legal counsel as needed.

· Manage all FMLA and non-FMLA leaves of absence and work with employees directly.

· Maintain records and documentation related to all leaves of absence.

Health Benefits Administration:

· Administer and manage employee health benefits programs.

· Assist employees with benefit inquiries and resolve benefit-related issues.

· Ensure compliance with healthcare regulations and reporting requirements.

Project Management

· Ensure completion of short term projects with a sense of urgency.

· Communicate to outside vendors and service providers regarding building maintenance, security, IT, utilities, and communication.

· Handle administrative, program, and employee support needs by researching and following through on tasks to improve efficiency, increase security, or reduce waste.

· Complete special projects as requested.

Benefits:

· Competitive salary - $65K - $70K

· Comprehensive health, dental, and vision insurance.

· Retirement savings plans.

· Paid time off and holidays

· Ongoing professional development opportunities.

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Can you obtain a Level 1 Fingerprint Clearance Card?
• This is not a remote or hybrid position. Support is needed in the Peoria office Monday through Friday, 8am to 4pm. Are there any barriers in maintaining this schedule?

Education:

• Bachelor's (Required)

Experience:

• Human resources: 10 years (Required)

Work Location: In person