Working Capital Specialist

The Opportunity

Our Working Capital Management team in the MENA region plays a critical role in supporting exceptional client service while safeguarding the firm s liquidity and financial strength. As part of a newly established, high-performing team, you will focus on improving the firm s cash collection performance by engaging directly with clients and internal teams to resolve overdue accounts and ensure timely payments.

This is an exciting opportunity to contribute to EY s operational excellence, work alongside a diverse team of professionals, and gain exposure across a wide range of stakeholders. In line with our commitment to national development, we strongly encourage applications from UAE Nationals who are looking to build a meaningful and impactful career in finance.

Your key responsibilities

• Manage a portfolio of client accounts and work proactively to follow up on outstanding receivables
• Collaborate with client-side invoice approvers and accounts payable teams to ensure timely processing of payments
• Track payment arrangements and escalate any delays or non-compliance internally and externally
• Identify and address the root causes of payment delays, including internal process inefficiencies and client-side approval bottlenecks
• Log and follow up on invoice disputes, supporting resolution efforts and providing feedback for long-term process improvements
• Maintain up-to-date documentation of client billing and payment workflows to support alignment and transparency
• Track invoice delivery, generate client statements and payment requests, and assist with allocation and reconciliation of payments in coordination with Finance and client engagement teams
• Support continuous improvement of collection processes and contribute to initiatives aimed at enhancing working capital outcomes across the business

Skills and attributes for success

• Strong communication and interpersonal skills with the ability to influence internal and external stakeholders
• Proactive approach to problem-solving with a focus on outcomes and root cause resolution
• Strong organizational skills and the ability to manage multiple priorities effectively
• Attention to detail and comfort working with financial data and systems
• Proficiency in Microsoft Excel; experience with SAP or similar ERP systems is an advantage
• Familiarity with collections processes, tools, and best practices
• Fluency in English is required; Arabic language skills are a plus

Ideally, you ll also

• Have experience in a finance or client-facing role within a professional services or multinational environment
• Understand the invoicing and payment practices of government entities in the GCC
• Be confident in engaging cross-functional teams and proposing process improvements
• Have exposure to system rollouts or transformation initiatives involving financial operations
• Bring experience in continuous improvement initiatives and driving efficiency

What we look for

We are looking for motivated, detail-oriented professionals who bring energy, accountability, and a client-centric approach to cash collections. You should be comfortable navigating complexity, building relationships, and working collaboratively across teams. If you are eager to grow in a role that combines finance, operations, and client engagement, we encourage you to apply.