Wraparound & Intake Authorizations Coordinator

Job Title: Wraparound Intake & Authorizations Coordinator

Full-Time, 40 hours/week, flexible work schedule

Hybrid; primarily remote with 2 in-person events in Denver yearly

Position Summary:
We are seeking a compassionate, organized, and detail-oriented individual to support our wraparound intake process and ongoing client services. This role is responsible for coordinating new client intakes, assisting with initial and ongoing authorizations, managing client documentation, and collaborating closely with the wraparound team to ensure high-quality, responsive services, particularly for clients in crisis.

Key Responsibilities:

• Serve as the primary point of contact for new referrals and client intakes
• Complete intake assessments and gather required documentation
• Assist with initial and ongoing service authorizations, including submission and follow-up
• Maintain accurate, timely, and compliant client records
• Track authorization timelines and ensure continuity of services
• Collaborate with wraparound facilitators, care coordinators, and clinical staff
• Support crisis response coordination and service planning as needed
• Communicate effectively with families, providers, and funding sources
• Ensure all documentation meets regulatory and organizational standards

Qualifications:

• Bachelor’s degree in social work, psychology, human services, or related field preferred (experience may be considered in lieu of degree)
• Experience working with children, youth, and families in crisis preferred
• Knowledge of wraparound principles and care coordination models
• Experience with insurance/Medicaid authorizations strongly preferred
• Strong organizational and documentation skills
• Ability to manage multiple deadlines and prioritize effectively
• Excellent communication and teamwork skills

Skills & Attributes:

• Compassionate and client-centered approach
• Strong attention to detail
• Ability to work in fast-paced, crisis-oriented environments
• Problem-solving and follow-through skills

Why You Will Love Working for CFCI:

• Privately, Women-owned since 2002 with seven locations throughout Colorado and New Mexico and still growing!
• AMAZING benefits for Part-Time and Full-Time staff!
  • 7 paid holidays a year, including your birthday
  • 4 Flexible Days off per year
  • Wellness Reimbursement Program
  • Medical / Vision / Dental for full-time employees with 50% employer contribution
  • Vacation for full-time employees after one year
  • 401K Option through Human Interest
  • Paid sick time
• Company funded outings for yourself and a plus one!
• Performance reviews at first 90-days, first 6-months and then yearly.
• Agency dedicated to client care, supported by a highly skilled clinical and support team with a strong company culture.
• Work-life-balance oriented scheduling
• Discounted coursework through our partnership with Purdue University Global and FIT

Pay Range:
Between $40,560 to $56,160, depending on years of formal Wraparound specific Case Management experience or Intake experience.

CFCI evaluates applications on an ongoing basis and is proud to be an Equal Opportunity Employer.
To view CFCI’s Non-Discrimination Policy, please click here.