Zuora Technical Specialist

Company Description Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients - in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade. Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading. Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.

We are seeking a skilled and detail-oriented Zuora Technical Specialist to support the implementation and ongoing maintenance of our Zuora platform, including Zuora Billing, Zuora Revenue, and Zuora CPQ. The ideal candidate will have a strong foundation in SQL and Python, technical expertise in at least two of the three core Zuora applications, and experience in subscription-based systems. You will work closely with the Zuora Technical Manager and cross-functional teams to deliver seamless system implementation, integration, and support.

Key Responsibilities:

- Platform Implementation: Assist in the design, configuration, and deployment of Zuora Billing, Revenue, and CPQ modules to meet business requirements.

- System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.

- Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems, such as ERP, CRM, and payment gateways.

- Customization: Develop and maintain custom workflows to automate business processes within Zuora, enhancing functionality and efficiency.

- Report Writing: Create and maintain reports to provide insights and support decision-making for the team.

- Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.

- Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.

- Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 and other revenue recognition standards.

- Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.

- Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.

- Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.

- Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.

- Compliance & Security: Ensure the Zuora platform complies with industry regulations, company policies, and security protocols.

Required Skills and Qualifications:

- Experience:

- 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.

- Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.

- Technical Expertise:

- Strong foundation in SQL for data queries and analysis.

- Proficiency in Python for scripting, automation, and data handling.

- Deep understanding of Zuora configurations, workflows, and APIs.

- Prior development experience with Salesforce is a plus

- Integration Knowledge: Familiarity with integrating Zuora with ERP, CRM, and payment systems

- Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and Zuora Revenue workflows.

- Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.

- Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

- Certifications:

- Zuora Billing Certification

- Zuora Revenue Certification

- Zuora CPQ Certification

- Zuora Reporting Certification

- Zuora Administrator Certification

Preferred Qualifications:

- Experience with subscription-based business models and monetization strategies.

- Familiarity with financial and operational workflows in billing and revenue systems.

- Experience with Snowflake

- Working knowledge of Agile or Scrum methodologies.