𝗩𝗔𝗦 / 𝗖𝗹𝗼𝘂𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿

𝗛𝗶𝗿𝗶𝗻𝗴: 𝗦𝗲𝗻𝗶𝗼𝗿 𝗩𝗔𝗦 / 𝗖𝗹𝗼𝘂𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 𝗳𝗼𝗿 𝗮 𝗿𝗼𝗹𝗲 𝗶𝗻 𝗞𝗦𝗔

We are looking for an experienced 𝗦𝗲𝗻𝗶𝗼𝗿 𝗩𝗔𝗦 / 𝗖𝗹𝗼𝘂𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 to join a high-performing Managed Services Operations environment, supporting mission-critical telecom platforms and cloud infrastructure.

This role is ideal for engineers with a strong background in Ericsson Cloud technologies, NFVI management, VAS platforms, and telecom service operations.

𝗠𝘂𝘀𝘁-𝗛𝗮𝘃𝗲 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲

✔ 𝗛𝗮𝗻𝗱𝘀-𝗼𝗻 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝘄𝗶𝘁𝗵 𝗘𝗿𝗶𝗰𝘀𝘀𝗼𝗻 𝗖𝗹𝗼𝘂𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴:

• 𝗡𝗙𝗩𝗶 / 𝗖𝗡𝗜𝗦

• CEE (Cloud Execution Environment)

• CCD (Cloud Container Distribution)

• SDI (Software Defined Infrastructure)

• SDN (Software Defined Networking)

• Ericsson Orchestrator

✔ 𝗦𝘁𝗿𝗼𝗻𝗴 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗼𝗳 𝗖𝗹𝗼𝘂𝗱 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 𝗮𝗻𝗱 𝘃𝗶𝗿𝘁𝘂𝗮𝗹𝗶𝘀𝗲𝗱 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀:

• OpenStack

• Kubernetes

• Cloud-native infrastructure management

✔ 𝗣𝗿𝗼𝘃𝗲𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗖𝗹𝗼𝘂𝗱 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗮𝗻𝗱 𝗡𝗙𝗩𝗜 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗶𝗻 𝗹𝗶𝘃𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀

✔ 𝗦𝘁𝗿𝗼𝗻𝗴 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗼𝗳 𝘁𝗲𝗹𝗲𝗰𝗼𝗺 𝗩𝗔𝗦 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗮𝗻𝗱 𝗺𝗲𝘀𝘀𝗮𝗴𝗶𝗻𝗴 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺𝘀:

• SMS Services

• Bulk Messaging Systems

• WRMS

• Value Added Services (VAS)

✔ 𝗚𝗼𝗼𝗱 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗼𝗳 𝘁𝗲𝗹𝗲𝗰𝗼𝗺 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀, 𝗽𝗿𝗼𝘁𝗼𝗰𝗼𝗹𝘀, 𝗮𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• Monitor and manage service performance, quality, KPIs, and SLA compliance

• Perform real-time service and network performance analysis

• Analyse trends and proactively identify performance degradation

• Drive optimisation and service improvement initiatives

• Recommend and implement service reconfigurations where required

• Support cloud infrastructure operations and lifecycle management

• Troubleshoot hardware and infrastructure faults including servers, switches, and connectivity components

• Support development and enhancement of operational tools and automation capabilities

• Ensure service availability, stability, and capacity targets are consistently achieved

𝗪𝗵𝗮𝘁 𝗪𝗲'𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿

We're seeking a hands-on 𝘁𝗲𝗹𝗲𝗰𝗼𝗺 𝗰𝗹𝗼𝘂𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 who combines Ericsson Cloud expertise with strong VAS platform knowledge and a proactive approach to service quality, optimisation, and operational excellence.