Senior Account Manager
- India
نُشرت قبل 3 أيام
عن الوظيفة
About company
GeekyAnts is a design and development studio that specializes in building solutions for web and mobile that drive innovation and transform industries and lives. They hold expertise in state-of-the-art technologies like React, React Native, Flutter, Angular, Vue, NodeJS, Python, Svelte and more.
GeekyAnts has worked with around 500+ clients all across the globe, delivering tailored solutions to a wide array of industries like Healthcare, Finance, Education, Banking, Gaming, Manufacturing, Real Estate and more. They are trusted tech partners of some of the world's top corporate giants and have helped small to mid-sized companies realize their vision and transform digitally. They are also the registered service suppliers for Google LLC since 2017.
They provide services ranging from Web & Mobile Development, UI/UX design, Business Analysis, Product Management, DevOps, QA, API Development, Delivery & Support and more.
In addition to that, GeekyAnts is the brains behind React Native's most famous UI library; NativeBase (15000+ GitHub Stars), BuilderX, Vue Native, Flutter Starter, apibeats and hold numerous other Open Source contributions to their name. GeekyAnts has offices in India (Bangalore) and the UK (London)
Senior Account Manager
Posted 25 days ago
Not Disclosed
Salary
5-8 Years
Experience
Bengaluru, Karnataka
Location
Job Description
We are looking for a highly motivated and strategic Senior Account Manager to manage and grow enterprise client portfolios. The role focuses on customer success, account growth, delivery governance, commercial ownership, and serving as a trusted technology advisor. As an AI-first organisation, the candidate is expected to leverage AI tools to improve productivity and identify AI-led opportunities for clients.
Key Responsibilities:
- Own a portfolio of strategic and enterprise accounts, ensuring customer satisfaction, account health, revenue growth, and long-term partnerships.
- Build trusted relationships with business stakeholders and executive sponsors, understand their business priorities, and recommend technology, AI, cloud, and digital transformation solutions.
- Develop and execute account growth strategies, conduct Quarterly Business Reviews (QBRs), and identify opportunities for referrals, renewals, upselling, cross-selling, and new engagements.
- Own commercial activities including proposals, estimations, Statements of Work (SOWs), Change Requests (CRs), contract discussions, invoicing coordination, payment follow-ups, and renewals.
- Partner with Delivery, Engineering, Product, Design, QA, and Finance teams to ensure successful project execution, proactively manage risks, resolve escalations, and maintain high customer satisfaction.
- Monitor account performance, including revenue, profitability, resource utilisation, delivery metrics, and forecasts, while providing regular business updates to leadership.
- Leverage AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve productivity across research, proposal development, account planning, reporting, and meeting documentation.
- Identify opportunities where AI, automation, and emerging technologies can create measurable business value for clients, working closely with internal solution and AI teams.
- Mentor junior Account Managers, contribute to process improvements, and develop customer success stories, case studies, and executive presentations.
Required Skills:
- Strategic Account Management
- Enterprise Client Management
- Customer Success
- Revenue Growth
- Commercial & Contract Management
- Proposal & Estimation Management
- SDLC & Agile Understanding
- Business Acumen
- Stakeholder Management
- Negotiation & Presentation Skills
- Advanced Excel, PowerPoint, CRM tools, Jira, Confluence, Notion, Slack
- AI productivity tools (ChatGPT, Claude, Gemini, Copilot)
Educational Qualifications
- Bachelor's degree in Engineering, Computer Science, Business, or related field.
- MBA preferred.
- 5–8 years of Account Management / Customer Success experience in IT Services, Digital Engineering, or Consulting.
Rounds description
Preliminary Assessment
This will be an automated video call.
Please make yourself comfortable, it’s going to take approx 15 mins to 30 mins.
- Make sure you have a stable internet connection.
All the best.
Walk-in drive
This round will be conducted as a walk-in drive at our office.
HR Discussion
You will be interacting directly with the GeekyAnts HR team for all HR-related discussions.