Qureos Mentor

الرائدة | Alraedah

<div>
 
 
 Key Responsibilities
 
 
 
 
 1. Bridge Between Global and Local Teams
 
 
 <ul>
 <li>
 Serve as the primary liaison between
 
 Tray KSA
 
 ,
 
 Tray US
 
 , and
 
 Alraedah Digital
 
 .
 </li>
 <li>
 Translate commercial priorities into technical requirements and vice versa.
 </li>
 <li>
 Ensure consistent and transparent communication across all stakeholders.
 </li>
 <li>
 Challenge and negotiate technical and product decisions from the U.S. team to ensure local market fit.
 </li>
 </ul>
 
 
 2. Technical Delivery and Integration
 
 
 <ul>
 <li>
 Oversee integrations with
 
 local accounting, payments, and compliance systems
 
 to meet Saudi regulatory and business needs.
 </li>
 <li>
 Manage and monitor the
 
 technical rollout and testing of Tray Lite
 
 , ensuring compatibility with global Tray architecture.
 </li>
 <li>
 Anticipate and mitigate risks caused by backend changes from the U.S. platform that could impact KSA operations.
 </li>
 <li>
 Maintain an overview of system architecture, API dependencies, and local customization requirements.
 </li>
 </ul>
 
 
 3. Product Support and Evolution
 
 
 <ul>
 <li>
 Support the continued evolution of
 
 Tray Lite
 
 &mdash; transforming it from a pilot prototype into a stable, market-ready solution.
 </li>
 <li>
 Collaborate with product and engineering teams to define the roadmap and future vision for
 
 Tray Lite and Sajal
 
 .
 </li>
 <li>
 Ensure user feedback loops are structured, analyzed, and communicated effectively to guide development decisions.
 </li>
 </ul>
 
 
 4. Regulatory and Compliance Assurance
 
 
 <ul>
 <li>
 Oversee technical compliance for
 
 ZATCA e-invoicing
 
 and related regulations through Sajal.
 </li>
 <li>
 Ensure all integrations and product updates adhere to local laws and standards.
 </li>
 <li>
 Collaborate with legal and compliance teams to ensure secure and compliant data handling.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or related technical field.
 </li>
 <li>
 
 Experience:
 
 6&ndash;10 years in technical operations, product management, or engineering leadership within
 
 SaaS, fintech, or POS systems (preferably in restaurant POS systems)
 
 .
 </li>
 <li>
 Proven experience working in
 
 multi-regional technology environments
 
 or cross-border projects.
 </li>
 <li>
 Strong understanding of
 
 API integrations
 
 ,
 
 POS architecture
 
 , and
 
 cloud-based software systems
 
 .
 </li>
 <li>
 Experience with
 
 ZATCA-compliant e-invoicing
 
 or similar regulatory technologies is a strong advantage.
 </li>
 <li>
 Track record of managing projects that bridge
 
 technical and commercial objectives
 
 .
 </li>
 </ul>
 
 
 
 
 
 Skills and Competencies
 
 
 <ul>
 <li>
 
 Technical fluency:
 
 Deep understanding of software systems, APIs, and integrations.
 </li>
 <li>
 
 Operational leadership:
 
 Ability to balance technical performance, scalability, and compliance.
 </li>
 <li>
 
 Stakeholder management:
 
 Skilled at aligning global product priorities with local business needs.
 </li>
 <li>
 
 Analytical and problem-solving mindset
 
 with strong attention to detail.
 </li>
 <li>
 
 Excellent communication
 
 in both technical and business contexts.
 </li>
 </ul>
</div>

Technical Operations Manager

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الرائدة | Alraedah

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Technical Operations Manager