Qureos Mentor

شركة معين للموارد البشرية  | Mueen Human Resources Company

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 Responsible for product sales operations, providing pre-sales customer support, delivering post-sales services, and offering detailed product information to ensure it meets customer needs. Also highlighting the company&rsquo;s advantages to attract the largest possible customer base.
 
 
 
 
 
 
 &bull; Building positive relationships through effective communication with clients, understanding their needs, and offering suitable products.
 
 
 &bull; Receiving customer complaints, handling them positively, attempting to resolve all issues, and escalating to the direct manager if resolution is not possible.
 
 
 &bull; Explaining product details to clients before signing, ensuring the requested service is available, collecting all required documents and data, and confirming payment completion.
 
 
 &bull; Verifying and matching all data for accuracy and following required procedures during contract signing.
 
 
 &bull; Preparing receipt vouchers and daily reconciliation to close branch sales and submitting them to the branch supervisor.
 
 
 &bull; Submitting daily sales reports to the branch supervisor.
 
 
 &bull; Coordinating with relevant departments to resolve client issues and ensure labor handover.
 
 
 &bull; Submitting daily reports on client visits to the branch.
 
 
 &bull; Following up on requests submitted by the call center and reporting on them.
 
 
 &bull; Maintaining a professional appearance and adhering to the full official uniform.
 
 
 &bull; Complying with procedures as outlined in the department&rsquo;s procedural manual.
 
 
 
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Sales Specialist

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 &bull; Monitoring daily sales activity (PHP, CRM, Excel).
 
 
 &bull; Following up on sales emails received from external branches.
 
 
 &bull; Addressing issues related to all CRM system users with the Application Management Department.
 
 
 &bull; Coordinating customer refund transactions with the Customer Service Department.
 
 
 &bull; Coordinating delinquent customer transactions with the Customer Service Department.
 
 
 &bull; Auditing customer invoices in coordination with other departments.
 
 
 &bull; Providing the Customer Service Department with operational status regarding sponsorship transfers.
 
 
 &bull; Resolving salary-related complaints in the CRM system.
 
 
 &bull; Coordinating with the accommodation department for the handover and receipt of labor.
 
 
 &bull; Coordinating with the Workforce Affairs Department regarding labor absconding and visa issuance.
 
 
 &bull; Handling labor deportation in all cases in coordination with Workforce Affairs and accommodation.
 
 
 &bull; Coordinating with the Finance Department regarding sales and monthly reports.
 
 
 &bull; Preparing individual labor salaries in coordination with various departments.
 
 
 &bull; Preparing salaries in the ERP system.
 
 
 &bull; Revenue reports at the worker and contract level.
 
 
 &bull; Fully monitoring operational processes through daily activities.
 
 
 &bull; Preparing salaries for hourly service workers.
 
 
 &bull; Working on sector-specific indicators and monthly reports.
 
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Operational Specialist

Join شركة معين للموارد البشرية  | Mueen Human Resources Company and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

شركة معين للموارد البشرية | Mueen Human Resources Company

ABOUT_COMPANY

Sales Specialist

Operational Specialist