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360 Degree Consulting

Position SummaryThe Senior Accounts Payable Processor is responsible for end-to-end accounts payable processing for a global retail clothing company operating across multiple regions and legal entities. This role operates within an offshore shared service center and requires strong SAP expertise, deep understanding of retail AP processes, and the ability to handle complex transactions, mentor junior staff, and consistently meet defined KPIs and SLAs.Key ResponsibilitiesEnd-to-End AP Processing (SAP)&middot; Process high-volume, complex vendor invoices in SAP (ECC or S/4HANA) across multiple company codes and currencies&middot; Perform 2-way and 3-way matching (invoice, PO, goods receipt) for merchandise, freight, logistics, marketing, and corporate spend&middot; Ensure accurate GL coding, cost center, profit center, and tax determination&middot; Review and resolve blocked invoices and price/quantity variances&middot; Execute and support weekly and monthly payment runs (ACH, wires, checks, cross-border payments)Retail &amp; Global Operations Support&middot; Support retail-specific AP activities including:o Merchandise and inventory-related invoiceso Freight, customs, duty, and logistics costso Intercompany and drop-ship transactions&middot; Apply correct VAT/GST/sales/use tax treatment in accordance with local regulationsVendor &amp; Stakeholder Management&middot; Act as primary escalation point for complex vendor and internal inquiries&middot; Proactively follow up with procurement, merchandising, and distribution teams to resolve issues&middot; Maintain vendor master data changes in compliance with SOX and internal controlsMonth-End Close &amp; Controls&middot; Lead AP close activities including cutoff, accruals, and reconciliations&middot; Review AP aging and ensure timely resolution of overdue items&middot; Prepare audit support schedules and respond to internal/external audit requests&middot; Ensure strict adherence to approval matrices, segregation of duties, and documented controlsLeadership &amp; Process Improvement&middot; Serve as a subject-matter expert (SME) for SAP AP processes&middot; Coach and review work performed by junior AP processors&middot; Identify recurring issues and drive process improvements and automation initiatives&middot; Support transitions, migrations, and SOP updates within the shared services modelKey Performance Indicators (KPIs) &amp; SLAsThe Senior AP Processor is accountable for consistently meeting or exceeding the following metrics:Operational KPIs&middot; Invoice Processing Accuracy: &ge; 99%&middot; Invoices Processed per FTE: Aligned with SSC productivity benchmarks&middot; Invoice Cycle Time:o Non-PO invoices: &le; X business dayso PO invoices: &le; X business days&middot; First-Pass Yield (No Rework): &ge; 98%Timeliness &amp; Compliance&middot; On-Time Payments: &ge; 99%&middot; Month-End Close Adherence: All AP tasks completed within close calendar&middot; Audit Findings: Zero high-risk findings related to AP controlsQuality &amp; Service&middot; Blocked Invoice Resolution Time: &le; X business days&middot; Vendor Inquiry Response Time: &le; 48 hours&middot; Aged AP (&gt;60 days): Within defined tolerance levelsContinuous Improvement&middot; Number of documented process improvements implemented&middot; Reduction in manual touchpoints or repeat errors&middot; Participation in Lean / continuous improvement initiativesQualifications &amp; ExperienceRequired&middot; Bachelor&rsquo;s degree in Accounting, Finance, or related discipline&middot; 5+ years of accounts payable experience, preferably in a global shared services or BPO environment&middot; Strong SAP experience (FI/AP module; S/4HANA preferred)&middot; Experience supporting multi-entity, multi-currency retail operations&middot; Solid understanding of AP internal controls and SOX compliance&middot; Advanced Excel skills (lookups, pivots, reconciliations)Preferred&middot; Retail or apparel industry experience&middot; Exposure to SAP workflow tools, OCR, or invoice automation platforms&middot; Experience supporting offshore/onshore operating models across time zonesKey Competencies&middot; Strong analytical and problem-solving skills&middot; Ability to manage complexity and ambiguity&middot; Attention to detail with a quality-first mindset&middot; Clear, professional communication with global stakeholders&middot; Leadership mindset with the ability to mentor othersJob Type: Full-timeWork Location: In person

Senior Accounts Payable Processor – SAP (Global Retail Shared Services)

Position SummaryThe Accounts Payable Processor is responsible for the accurate and timely processing of vendor invoices and related payments for a global retail clothing company operating across multiple countries. The role supports high-volume, multi-entity accounts payable activities within an offshore shared service center, ensuring compliance with company policies, local statutory requirements, and internal controls.Key ResponsibilitiesInvoice Processing &amp; Payments&middot; Process high volumes of vendor invoices for global retail operations, including merchandise, freight, logistics, and non-merchandise expenses&middot; Perform 2-way and 3-way matching (invoice, purchase order, goods receipt)&middot; Validate invoices for accuracy, proper approvals, tax treatment (VAT/GST/sales tax), and coding&middot; Post invoices in ERP systems (e.g., SAP) in accordance with SLAs&middot; Support weekly and monthly payment runs (ACH, wire, checks, international payments)Vendor Management&middot; Respond to vendor inquiries in a professional and timely manner&middot; Resolve invoice discrepancies, pricing issues, and payment delays&middot; Maintain accurate vendor master data in accordance with internal controls and SOX requirementsMonth-End &amp; Reporting Support&middot; Assist with month-end close activities, including accruals, reconciliations, and cutoff procedures&middot; Prepare and maintain AP aging reports&middot; Support audit requests and documentation requirementsCompliance &amp; Process Improvement&middot; Ensure adherence to company policies, approval matrices, and internal controls&middot; Comply with local statutory and tax requirements across multiple jurisdictions&middot; Identify process inefficiencies and support continuous improvement initiatives within the SSC&middot; Follow documented standard operating procedures (SOPs) and contribute to updates as neededQualifications &amp; ExperienceRequired&middot; Bachelor&rsquo;s degree in Accounting, Finance, or related field (or equivalent experience)&middot; 1&ndash;3+ years of accounts payable experience, preferably in a shared service or BPO environment&middot; Experience processing invoices for multiple legal entities and currencies&middot; Working knowledge of ERP systems (SAP required)&middot; Strong attention to detail and ability to meet tight deadlines in a high-volume environment&middot; Proficiency in Microsoft Excel and other standard office toolsPreferred&middot; Experience supporting global retail or apparel companies&middot; Familiarity with indirect taxes (VAT, GST, sales/use tax)&middot; Experience working with offshore/onshore teams across time zones&middot; Exposure to SOX controls and audit environmentsKey Competencies&middot; Strong analytical and problem-solving skills&middot; Excellent organizational and time-management abilities&middot; Clear written and verbal communication skills&middot; Ability to work independently while collaborating with global teams&middot; Customer-service mindset when dealing with vendors and internal stakeholdersWorking Environment&middot; Offshore shared service center supporting global operations&middot; Fast-paced, deadline-driven environment aligned with retail calendars&middot; Regular interaction with regional finance teams, procurement, and logistics functionsJob Type: Full-timeWork Location: In person

Accounts Payable Processor – Global Retail (Shared Services)

Role SummaryThe Accounts Payable Offshore Team Lead is responsible for overseeing day-to-day AP operations within the offshore shared services organization. This role ensures timely and accurate invoice processing, vendor payments, and issue resolution while driving standardization, controls, and continuous improvement in alignment with the Global Process Owner (GPO). The Team Lead manages performance, develops team capabilities, and acts as the primary operational escalation point.Key ResponsibilitiesOperational Managemento Lead daily AP operations including invoice processing, 2-/3-way matching, payment runs, vendor maintenance, and AP close activitieso Ensure adherence to global AP policies, SOX/internal controls, and service level agreements (SLAs)o Monitor workloads, aging, and backlog; proactively rebalance work to meet deadlineso Review and approve exception items, manual entries, and escalated transactionso GRIR Monitoring and resolutionTeam Leadership &amp; Developmento Manage, coach, and develop senior and junior AP staffo Assign work, set priorities, and ensure appropriate task delegationo Conduct performance reviews, provide feedback, and support career developmento Support onboarding and ongoing training of new hireso Foster a culture of accountability, quality, and continuous improvementStakeholder &amp; GPO Partnershipo Act as the primary offshore AP contact for the AP GPOo Participate in regular governance calls and operational reviewso Provide insights on process performance, risks, and improvement opportunitieso Support global process changes, system enhancements, and policy updatesProcess Improvement &amp; Standardizationo Identify inefficiencies and recommend process improvements or automation opportunitieso Support transitions, migrations, and stabilizations of AP activitieso Ensure consistent application of global AP standards across the teamo Assist with documentation and maintenance of standard operating procedures (SOPs)Controls, Compliance &amp; Reportingo Ensure compliance with internal controls, audit requirements, and SOX standardso Prepare and review AP metrics, KPIs, and management reportso Support internal and external audits and remediation activitieso Monitor and mitigate operational risksQualifications &amp; ExperienceRequiredo Bachelor&rsquo;s degree in Accounting, Finance, or related fieldo 6&ndash;8+ years of Accounts Payable experience, including people leadershipo Experience working in an offshore or shared services environmento Strong understanding of AP end-to-end processes and controlso Experience partnering with global stakeholders or process ownersPreferredo Experience reporting into or working closely with a Global Process Ownero ERP experience (e.g., SAP, Oracle, NetSuite)o Exposure to process transformation, automation, or system implementationso Prior experience supporting audits and SOX complianceKey Skills &amp; Competencieso People leadership and coachingo Strong organizational and prioritization skillso Analytical and problem-solving mindseto Clear written and verbal communicationo Continuous improvement orientationo Ability to operate in a global, matrixed environmentSuccess Measureso SLA and KPI attainmento Accuracy and timeliness of AP processingo Reduction in errors, rework, and escalationso Team engagement and retentiono Effective partnership with the AP GPO and onshore stakeholdersJob Type: Full-timeWork Location: In person

Accounts Payable Offshore Team Lead

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Senior Accounts Payable Processor – SAP (Global Retail Shared Services)

Accounts Payable Processor – Global Retail (Shared Services)

Accounts Payable Offshore Team Lead