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365 Care Group Private Limited

Job Description:Job Title: Customer Support Office Job Type: Full time, On-site Working hours: Follows UK/Ireland Calendar Shifts: Rotational Shift Location: Gulberg 3, LahoreJob description We are hiring Customer Support Officer to join our dynamic team. The role involves providing technical support and handling inbound and outbound calls to ensure exceptional customer service and satisfaction.Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via chat and calls.</li><li>Handle inbound and outbound calls to assist customers and provide solutions.</li><li>Maintain a high level of service knowledge to resolve customer issues effectively.</li><li>Record and update customer information in the system accurately.</li><li>Meet performance targets and adhere to company policies.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Previous experience in customer service or call center (preferred).</li><li>Proficiency in using computer and softwares.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Flexible to work in shifts (if required).</li></ul>Education: Bachelor's (Preferred) Experience: Customer Care: 0-1 yearJob Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Officer

Join 365 Care Group Private Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

365 Care Group Private Limited

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Customer Support Officer