Mohammad Kamal

Genovation AI

Backoffice Sales Assistant (Junior Level)&nbsp;Location: Riyadh, Saudi ArabiaGender: MaleExperience: 0–2 yearsLanguages: Very good command of both Arabic and English (spoken and written)&nbsp;---&nbsp;About the Role&nbsp;We are looking for a Junior Backoffice Sales Assistant to support our sales and marketing teams. The role focuses on assisting with day-to-day operations, reporting, and coordination to ensure efficient execution of sales activities and high data accuracy. The ideal candidate is organized, detail-oriented, and eager to learn within a fast-paced environment.&nbsp;&nbsp;---&nbsp;Key Responsibilities&nbsp;Support sales representatives with order entry, tracking, and daily operational tasks.&nbsp;Follow up with customers and partners to maintain strong professional relationships.&nbsp;Conduct market research and summarize findings on products, services, and competitors.&nbsp;Identify and analyze competitors to support strategic decision-making.&nbsp;Coordinate with internal departments to assist the sales team as required.&nbsp;Respond promptly to customer inquiries via email and phone.&nbsp;Maintain and update customer and market information databases.&nbsp;Assist in the preparation of proposals, quotations, and tender submissions.&nbsp;Monitor online tender platforms and newspapers daily to identify new opportunities and share qualified leads with the sales team.&nbsp;Serve as the focal point for formal tendering and bidding processes.&nbsp;Track and manage partner NDAs, MOUs, and reseller agreements, ensuring timely renewals.&nbsp;Maintain records of customer contracts and notify management prior to expiration.&nbsp;Track sales activities, appointments, and complaints for management review.&nbsp;Conduct cold and warm calls to potential leads; schedule and follow up as needed.&nbsp;Maintain and update CRM data and prepare monthly reports.&nbsp;Support management with daily, weekly, and monthly action summaries.&nbsp;Perform other administrative and reporting duties as assigned.&nbsp;---&nbsp;Qualifications&nbsp;Education: Bachelor’s Degree in Business Administration, Computer Science, or a related field.&nbsp;Experience: 0–2 years (fresh graduates are welcome to apply).&nbsp;---&nbsp;Required Skills &amp; Competencies&nbsp;<ul><li>Strong analytical and reporting skills.</li><li>Excellent communication (Arabic and English).</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Excellent organizational and time management abilities.</li><li>High attention to detail and accuracy.</li><li>Customer-focused and team-oriented.</li><li>Ability to prioritize and complete tasks efficiently.</li><li>Knowledge of GPS technology is a plus.</li></ul>&nbsp;---&nbsp;Core Competencies&nbsp;<ul><li>Communication and Interpersonal Skills</li><li>Time Management</li><li>Planning and Organization</li><li>Personal Effectiveness and Credibility</li><li>Flexibility and Adaptability</li><li>Results Orientation</li><li>Innovation and Creativity</li><li>Team Collaboration</li></ul>

Backoffice Sales Assistant (Junior Level)

<figure class="table"><table><tbody><tr><td colspan="2">Serves as the primary relationship owner for accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Work closely with clients to identify needs and consult on best practices for solutions. Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite. Deliver weekly, monthly, and quarterly status and results presentations and reports to management. Identify new opportunities from within existing accounts to aid in increasing revenue, as well as identifying new leads that may lead to profitable projects. Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.</td></tr><tr><td colspan="2">SECTION II: JOB RESPONSIBILITIES AND ACCOUNTABILITIES</td></tr><tr><td colspan="2">Description:</td></tr><tr><td colspan="2"><ol><li>Core Responsibilities:</li></ol><ul><li>Generate Revenues and achieve assigned Quota’s &amp; KPI’s.</li><li>Plan and manage company client accounts &amp; projects.</li><li>Develops and maintains successful relationships with potential clients.</li><li>Identifies and locates new clients through a variety of methods including networking.</li><li>Implements strategies for sales in an assigned account or industry.</li><li>Applies knowledge of the field and product features to match products to the needs of clients.</li><li>Provides information, quotes, credit terms, and other bid specifications to clients.</li><li>Negotiates prices, terms of sales, and/or service agreements; prepares contracts.</li><li>Provide regular updates, respond to inquiries, and address any client concerns in a timely manner.</li><li>Maintaining updated knowledge of company solutions.</li><li>Prepares and reports results, status of accounts, and leads to management using the CRM tools.</li><li>Upselling and cross selling as per the company strategic solutions and services.</li><li>Maintains quality service by establishing and enforcing organization standards, analysing market condition, and competitive data.</li><li>Maintains professional and technical knowledge by having regular professional trainings.</li><li>Manage existing business partners and clients always satisfied.</li><li>Manage multiple accounts; develop positive working relationships with all customer touch points.</li><li>Ensure client satisfaction and retention.</li><li>Understand client’s industry, products, strategy and goals to determine how we can best support them.</li><li>Attend &amp; generate leads from social events &amp; connections in the market with action plan.</li><li>Have the minimum technical capacity to have a good understanding of the company IT Solutions and services variety.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td colspan="2"><ol><li>Performance Indicators:&nbsp;</li></ol></td></tr><tr><td colspan="2"><ul><li>Client Engagement &amp; Satisfaction</li><li>Sales Target Achievement</li><li>Pipeline value</li><li>Sales Growth Rate</li><li>Average Profit Margin</li><li>Sales Opportunities</li><li>Leads to Sale %</li><li>Average Sales Cycle Length</li><li>Monthly Leads &amp; Opportunities creation</li><li>Quote-To-Close Ratio</li></ul></td></tr><tr><td colspan="2">SECTION III: COMMUNICATION AND WORKING RELATIONSHIPS</td></tr><tr><td colspan="2">Internal:</td></tr><tr><td colspan="2"><ul><li>All required Departments</li></ul></td></tr><tr><td colspan="2">External:&nbsp;</td></tr><tr><td colspan="2"><ul><li>Clients</li><li>Business Partners</li><li>Consultants</li><li>Vendors / Suppliers</li></ul></td></tr><tr><td colspan="2">SECTION IV: QUALIFICATIONS, EXPERIENCE AND SKILLS</td></tr><tr><td>Educational Qualification:</td><td><ul><li>Bachelor’s degree - in Computer Science or equivalent.</li><li>Master’s Degree - in business administration (MBA) or equivalent is preferred.</li></ul></td></tr><tr><td>Years and Nature of Experience:</td><td><ul><li>5+ years in B2B SaaS Account Management / Enterprise Sales with quota ownership and solid experience in CRM.</li><li>At least 2-3 years’ experience in local KSA market.</li><li>Experience in selling IT Software as a Service (SaaS) Solutions &amp; Services and able to present system demos.</li><li>2+ years in Fleet Management &amp; Vehicle Tracking / Telematics (GPS/AVL) Software solution is highly preferred.</li></ul></td></tr><tr><td>Job Specific Skills:</td><td>Business Communication CompetencyCommunication SkillsDecision Making SkillsNetworking &amp; Building BondsPlanning &amp; Organizing SkillsProcess ExcellenceTeamworkNegotiation SkillsTime ManagementPresentation &amp; Demonstration SkillsCollaboration at all levels internally &amp; externallyOrganization SkillsDynamic personalityStrong Persuasive AbilitiesComputer LiteracySales &amp; Technical CompetencyA solid technical background; especially in IT solutions and professional services.Excellent Analytical Skills.Communicates clearly and effectively.Strong interpersonal and customer service skills.Demonstrates ability to think creatively.Works well with others.Prospecting SkillsMeeting Sales GoalsUp-to-date Technical and sales knowledge.Exhibits awareness of best sales practices and methods.Possesses strong persuasive abilities.Presentation SkillsSales PlanningUsing CRM tool</td></tr></tbody></table></figure>&nbsp;

Sales Account Manager

Join Genovation AI and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Backoffice Sales Assistant (Junior Level)

Sales Account Manager