Sales Account Manager

Riyadh, Saudi Arabia

SAR 7k - SAR 15k perMonth

Full time

In-person

Serves as the primary relationship owner for accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Work closely with clients to identify needs and consult on best practices for solutions. Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite. Deliver weekly, monthly, and quarterly status and results presentations and reports to management. Identify new opportunities from within existing accounts to aid in increasing revenue, as well as identifying new leads that may lead to profitable projects. Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.
SECTION II: JOB RESPONSIBILITIES AND ACCOUNTABILITIES
Description:
Core Responsibilities: Generate Revenues and achieve assigned Quota’s & KPI’s. Plan and manage company client accounts & projects. Develops and maintains successful relationships with potential clients. Identifies and locates new clients through a variety of methods including networking. Implements strategies for sales in an assigned account or industry. Applies knowledge of the field and product features to match products to the needs of clients. Provides information, quotes, credit terms, and other bid specifications to clients. Negotiates prices, terms of sales, and/or service agreements; prepares contracts. Provide regular updates, respond to inquiries, and address any client concerns in a timely manner. Maintaining updated knowledge of company solutions. Prepares and reports results, status of accounts, and leads to management using the CRM tools. Upselling and cross selling as per the company strategic solutions and services. Maintains quality service by establishing and enforcing organization standards, analysing market condition, and competitive data. Maintains professional and technical knowledge by having regular professional trainings. Manage existing business partners and clients always satisfied. Manage multiple accounts; develop positive working relationships with all customer touch points. Ensure client satisfaction and retention. Understand client’s industry, products, strategy and goals to determine how we can best support them. Attend & generate leads from social events & connections in the market with action plan. Have the minimum technical capacity to have a good understanding of the company IT Solutions and services variety.
Performance Indicators:
Client Engagement & Satisfaction Sales Target Achievement Pipeline value Sales Growth Rate Average Profit Margin Sales Opportunities Leads to Sale % Average Sales Cycle Length Monthly Leads & Opportunities creation Quote-To-Close Ratio
SECTION III: COMMUNICATION AND WORKING RELATIONSHIPS
Internal:
All required Departments
External:
Clients Business Partners Consultants Vendors / Suppliers
SECTION IV: QUALIFICATIONS, EXPERIENCE AND SKILLS
Educational Qualification:	Bachelor’s degree - in Computer Science or equivalent. Master’s Degree - in business administration (MBA) or equivalent is preferred.
Years and Nature of Experience:	5+ years in B2B SaaS Account Management / Enterprise Sales with quota ownership and solid experience in CRM. At least 2-3 years’ experience in local KSA market. Experience in selling IT Software as a Service (SaaS) Solutions & Services and able to present system demos. 2+ years in Fleet Management & Vehicle Tracking / Telematics (GPS/AVL) Software solution is highly preferred.
Job Specific Skills:	Business Communication Competency Communication Skills Decision Making Skills Networking & Building Bonds Planning & Organizing Skills Process Excellence Teamwork Negotiation Skills Time Management Presentation & Demonstration Skills Collaboration at all levels internally & externally Organization Skills Dynamic personality Strong Persuasive Abilities Computer Literacy Sales & Technical Competency A solid technical background; especially in IT solutions and professional services. Excellent Analytical Skills. Communicates clearly and effectively. Strong interpersonal and customer service skills. Demonstrates ability to think creatively. Works well with others. Prospecting Skills Meeting Sales Goals Up-to-date Technical and sales knowledge. Exhibits awareness of best sales practices and methods. Possesses strong persuasive abilities. Presentation Skills Sales Planning Using CRM tool