Qureos Mentor

A Hamson inc.

Key Responsibilities<ul><li>Monitor network performance, alerts, and alarms through NOC monitoring tools.</li><li>Perform initial troubleshooting for network incidents and escalate issues as per SOPs.</li><li>Log, track, and update incidents within the ticketing system.</li><li>Coordinate with Level 2/Level 3 teams for timely resolution of technical issues.</li><li>Ensure all outages, faults, and service degradations are documented and communicated.</li><li>Provide support for routine maintenance activities.</li><li>Handle customer queries and provide timely updates within defined SLAs.</li><li>Generate daily/weekly reports on network performance and incidents.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Telecom, or related field.</li><li>Understanding of basic networking concepts (LAN/WAN, Routing, Switching, VPN).</li><li>Familiarity with monitoring tools (e.g., SolarWinds, Zabbix, PRTG) is a plus.</li><li>Basic knowledge of troubleshooting methodologies.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and customer-handling skills.</li><li>Ability to work in shifts (24/7 operations).</li></ul>Experience<ul><li>0&ndash;1 year of experience in NOC or IT Support (fresh graduates are encouraged to apply).</li></ul>Interested candidates can share their resume to hr@ahamson.com with a subject and location.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

NOC Engineer

Level 1 NOC Engineer

ey Responsibilities<ul><li>Monitor network performance, alerts, and alarms through NOC monitoring tools.</li><li>Perform initial troubleshooting for network incidents and escalate issues as per SOPs.</li><li>Log, track, and update incidents within the ticketing system.</li><li>Coordinate with Level 2/Level 3 teams for timely resolution of technical issues.</li><li>Ensure all outages, faults, and service degradations are documented and communicated.</li><li>Provide support for routine maintenance activities.</li><li>Handle customer queries and provide timely updates within defined SLAs.</li><li>Generate daily/weekly reports on network performance and incidents.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Telecom, or related field.</li><li>Understanding of basic networking concepts (LAN/WAN, Routing, Switching, VPN).</li><li>Familiarity with monitoring tools (e.g., SolarWinds, Zabbix, PRTG) is a plus.</li><li>Basic knowledge of troubleshooting methodologies.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and customer-handling skills.</li><li>Ability to work in shifts (24/7 operations).</li></ul>Experience<ul><li>0&ndash;1 year of experience in NOC or IT Support (fresh graduates are encouraged to apply).</li></ul>Interested candidates can share their resume with a location &amp; subject title at hr@ahamson.comJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Join A Hamson inc. and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

A Hamson inc.

ABOUT_COMPANY

NOC Engineer

Level 1 NOC Engineer

Level 1 NOC Engineer