Qureos Mentor

A Hamson inc.

<ul><li>Assist in the installation, configuration, and maintenance of network devices (routers, switches, firewalls, etc.).</li><li>Troubleshoot network connectivity issues for users, systems, and devices.</li><li>Monitor network performance and escalate issues to senior engineers when required.</li><li>Support LAN/WAN setup, cabling, and structured network layouts.</li><li>Perform routine checks to ensure network security and data integrity.</li><li>Maintain network documentation, diagrams, and equipment inventory.</li><li>Provide technical support for hardware, software, and peripheral devices related to networking.</li><li>Assist in implementing upgrades, patches, and firmware updates.</li><li>Collaborate with IT team to resolve technical issues efficiently.</li><li>Ensure compliance with company IT policies and procedures.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Network Technician

<ul><li>Provide technical support for network-related issues, ensuring minimal downtime and quick resolution.</li><li>Install, configure, and troubleshoot routers, switches, firewalls, and other networking devices.</li><li>Monitor network performance and escalate issues to senior engineers if required.</li><li>Assist in LAN/WAN setup, cabling, and structured network deployment.</li><li>Support users with connectivity problems (VPN, Wi-Fi, wired LAN).</li><li>Perform routine maintenance, updates, and patches on network equipment.</li><li>Document network incidents, solutions, and maintain updated technical records.</li><li>Collaborate with IT/system teams to resolve cross-functional issues.</li><li>Ensure compliance with security protocols, policies, and standards.</li><li>Provide on-call or after-hours support when required.</li></ul>Job Type: Full-timePay: From Rs120,000.00 per monthWork Location: In person

Network Engineer

Responsibilities:<ul><li>Install, configure, and maintain Linux-based servers and systems.</li><li>Monitor system performance and ensure high availability and reliability.</li><li>Perform user management, file system management, and process monitoring.</li><li>Apply patches, updates, and perform system hardening to maintain security.</li><li>Troubleshoot hardware, software, and networking issues on Linux systems.</li><li>Manage services such as Apache, Nginx, MySQL, DNS, DHCP, and mail servers.</li><li>Configure and monitor system backups, disaster recovery, and failover solutions.</li><li>Automate routine tasks using shell scripting or tools like Ansible/Puppet.</li><li>Maintain system documentation, logs, and configuration records.</li><li>Collaborate with development, security, and network teams to optimize system performance.</li></ul>Job Type: Full-timePay: From Rs130,000.00 per monthWork Location: In person

Linux System Administrator

Application Support Engineer (Junior)<ul><li>Provide 1st and 2nd line support for business applications as per ITIL incident management process.</li><li>Log, track, and resolve incidents and service requests within defined SLA.</li><li>Escalate unresolved issues to higher-level support teams as per ITIL escalation matrix.</li><li>Assist in problem management by identifying recurring incidents and documenting known errors.</li><li>Participate in change management by testing and validating application updates before release.</li><li>Maintain knowledge base (KEDB) with solutions, FAQs, and workarounds.</li><li>Ensure compliance with ITIL processes to deliver high-quality service support.</li></ul>Job Type: Full-timePay: From Rs135,000.00 per monthWork Location: In person

Junior Application Support Engineer

<ul><li>Assist in the installation, configuration, and maintenance of data center equipment (servers, switches, storage, etc.).</li><li>Monitor data center infrastructure for performance, availability, and security.</li><li>Support routine backup, patching, and system updates under senior supervision.</li><li>Perform basic troubleshooting of hardware, network, and connectivity issues.</li><li>Help in maintaining cooling, power, and cabling standards within the data center.</li><li>Document incidents, system changes, and update equipment inventory records.</li><li>Provide on-site support during system upgrades, migrations, or maintenance activities.</li><li>Escalate complex issues to senior engineers or vendors as required.</li><li>Follow IT policies, procedures, and safety guidelines within the data center.</li><li>Participate in 24/7 shift-based monitoring and support when required.</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Jr. Data Center Engineer

<ul><li>Install, configure, and maintain desktop computers, laptops, printers, and other IT hardware.</li><li>Provide first-level technical support to end-users for hardware, software, and network issues.</li><li>Assist in the setup and troubleshooting of operating systems (Windows/Mac/Linux).</li><li>Support user account management, password resets, and access rights in Active Directory or other systems.</li><li>Perform routine system checks, backups, and updates.</li><li>Install and update software applications as per company requirements.</li><li>Monitor and resolve system performance issues, escalating to higher-level support when necessary.</li><li>Maintain IT equipment inventory and update documentation regularly.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li><li>Assist in system upgrades, migrations, and patch management.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

IT System Technician

Key Responsibilities:<ul><li>Receive, document, and track user complaints.</li><li>Classify and prioritize issues in the Complaint Management System (CMS).</li><li>Provide basic troubleshooting for hardware, software, OS, and networking issues.</li><li>Ensure timely resolution or escalation of complaints.</li><li>Deliver excellent customer support and complaint management service.</li></ul>Skills &amp; Competencies:<ul><li>Strong communication and customer service skills.</li><li>Basic knowledge of hardware, software, operating systems, and networking.</li><li>Familiarity with helpdesk/complaint management systems.</li><li>Understanding of basic IT security principles.</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthWork Location: In person

IT Support Assistant

Join A Hamson inc. and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.