Qureos Mentor

AC House company

We are seeking a skilled and detail-oriented Draftsman with experience in shop drawings and architectural drawings. The ideal candidate will have a minimum of two years of experience and the ability to prepare accurate technical drawings in coordination with engineers, architects, and project teams.Key Responsibilities<ul><li>Prepare detailed shop drawings based on approved design and site requirements</li><li>Develop and modify architectural drawings, layouts, sections, and elevations</li><li>Interpret and translate architectural concepts into precise technical drawings</li><li>Coordinate with engineers, project managers, and site teams</li><li>Revise drawings according to site conditions and consultant comments</li><li>Ensure drawings comply with project specifications and local standards</li><li>Prepare material take-offs and assist in project documentation</li><li>Maintain organized records of drawings and revisions</li></ul>Requirements<ul><li>Minimum 3 years of experience as a Draftsman</li><li>Strong experience in shop drawings and architectural drawings</li><li>Proficiency in AutoCAD (mandatory)</li><li>Knowledge of Revit or other drafting software is an advantage</li><li>Ability to read and understand construction drawings and specifications</li><li>Strong attention to detail and accuracy</li><li>Ability to meet deadlines and work under pressure</li></ul>Job Type: Full-time

Draftsman (Shop & Architectural Drawings)

Furniture Retail CompanyWe are seeking a proactive and customer-centric Customer Service Team Leader to lead our service team and ensure a seamless customer journey across our furniture and mattress retail operations.Key Responsibilities<ul><li>Lead, supervise, and motivate the customer service team on a daily basis</li><li>Deliver a high standard of customer experience before, during, and after sales</li><li>Handle and resolve escalated customer complaints and inquiries efficiently</li><li>Manage and follow up on customer cases using the CRM system, ensuring accurate tracking and timely resolution</li><li>Coordinate closely with sales, delivery, warehouse, and after-sales teams</li><li>Monitor order status, delivery schedules, and post-delivery follow-ups</li><li>Train, coach, and evaluate team members to improve service quality and performance</li><li>Ensure service processes are efficient, structured, and aligned with company standards</li><li>Prepare performance reports, service metrics, and KPIs</li></ul>Requirements<ul><li>Proven experience as a Customer Service Team Leader / Supervisor, preferably in retail</li><li>Experience in furniture, mattress, or home retail is a strong advantage</li><li>Arabic speaking is preferred (English is required)</li><li>Strong working knowledge of CRM systems and customer case management</li><li>Digitally savvy with a modern, process-driven approach to customer service</li><li>Strong leadership, communication, and problem-solving skills</li><li>Ability to multitask, work under pressure, and manage priorities effectively</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth within a growing retail business</li><li>Professional and supportive work environment</li></ul>Job Type: Full-timePay: KD550.000 - KD650.000 per monthWork Location: In person

Customer Service Team Leader

A reputable company in the industrial sector is looking for a professional and experienced Secretary to join their team.<ul><li>Requirements:</li><li>Minimum 3 years of experience as a Secretary or Administrative Assistant</li><li>Previous experience in the industrial sector is mandatory</li><li>Strong organizational and communication skills</li><li>Proficient in MS Office (Word, Excel, Outlook)</li><li>Ability to handle correspondence, documentation, and scheduling</li><li>Experience in handling suppliers, quotations, and industrial documentation is a plus</li><li>Arabic speaker preferred (bilingual is an advantage)</li><li>Transferable Visa (18) preferred</li><li>Responsibilities:</li><li>Managing daily administrative and office tasks</li><li>Handling emails, calls, and official correspondence</li><li>Coordinating meetings and preparing reports</li><li>Maintaining filing systems and company records</li></ul>Job Type: Full-timePay: KD280.000 - KD300.000 per month

Secretary (Industrial Sector Background)

Job description:The Barista is responsible for preparing and serving high-quality coffee, beverages while ensuring an exceptional guest experience. This role requires strong knowledge of coffee preparation &amp; customer service.Key Responsibilities:Guest Service &amp; Beverage Preparation<ul><li>Prepare and serve all types of hot and cold beverages, including specialty coffees, teas, and smoothies, according to standard recipes and presentation guidelines.</li><li>Recommend beverage options and upsell menu items to enhance guest satisfaction and revenue.</li><li>Maintain a clean, organized, and welcoming service counter and seating area at all times.</li></ul>Operational Responsibilities<ul><li>Operate coffee machines, grinders, blenders, and other caf&eacute; equipment safely and correctly.</li><li>Monitor inventory levels and assist in stock control, ordering, and daily requisitions.</li><li>Ensure proper labeling, dating, and storage of all products in compliance with food safety regulations.</li><li>Handle cash, POS transactions, and shift reports accurately.</li></ul>Food Safety &amp; Hygiene<ul><li>Comply with all local health regulations and company standards related to hygiene, sanitation, and food safety (HACCP or equivalent).</li><li>Conduct daily checks on food and beverage temperatures, equipment cleanliness.</li></ul>Job Type: Full-timeWork Location: In person

Cafe Barista

<ul><li>AC Technician &ndash; DX / Central Cooling</li></ul><ul><li>A well-established Air-Conditioning Company in Kuwait is urgently looking for a skilled AC Technician (DX &amp; Central Cooling Systems) to join our growing team.</li><li>Requirements:</li><li>Minimum 3 years of experience in DX and Central Cooling systems</li><li>Strong knowledge in installation, maintenance, and troubleshooting</li><li>Experience with package units, split units, AHU, FCU, and chilled water systems</li><li>Ability to diagnose electrical and mechanical faults</li><li>Good understanding of safety standards</li><li>Transferable Visa (18) preferred</li><li>Responsibilities:</li><li>Installation and commissioning of AC systems</li><li>Preventive and corrective maintenance</li><li>Troubleshooting and repairing DX &amp; central cooling systems</li><li>Ensuring proper system performance and efficiency</li><li>Reporting technical issues to supervisors</li><li>We Offer:</li><li>Competitive salary (based on experience)</li><li>Career growth opportunities</li></ul>Job Type: Full-time

AC Technician