Urwah Admin

AccorHotel

<ul><li>Manage and supervise all tasks of his/her staff to ensure optimal guest satisfaction</li><li>Greet all guests in a friendly and helpful manner and attempt to learn and use guests name at every opportunity</li><li>Register and room all arrivals according to established procedures</li><li>Perform check in check out and room change procedures and ensure all data are entered completely into the hotel systems</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Cash hotel guests personal and travelers checks and assist with currency exchange</li><li>Keep abreast of all modifications to accounting policies and procedures</li><li>Knowledgeable of all special promotion procedures for programs such as Seasonal Packages Frequent Flyers Programs and Loyalty programs</li><li>Attend to guests complaints inquiries and requests in a timely and courteous manner</li><li>Is familiar with other hotels so that guest indicating any next destination on the registration card can be sold on an onward booking to another Sofitel Hotels</li><li>Perform the audit balances and prepare all works for audit in an orderly fashion</li><li>Maintain comprehensive knowledge of standard reservation procedures</li><li>Maintain exemplary department standards of behavior and appearance and attitude</li><li>Ensure that the front desk work area is kept clean and in an orderly state at all times</li><li>Conducts shift briefings to communicate hotel activities and operational requirements</li></ul>PERSONAL ATTRIBUTES<ul><li>Good written and verbal communication skills in English</li><li>Able to develop rapport with colleagues and management staff</li><li>Ability to work cohesively with coworkers as part of a team</li><li>Ability to focus attention on guest needs remaining calm and courteous at all times</li><li>Ability to promote positive relations with guests and patrons</li><li>Able to exercise good judgement with difficult guests</li><li>Understanding and ability to work in a multicultural environment</li></ul> Qualifications :<ul><li>Degree from School for Tourism & Hotel Management</li></ul>EXPERIENCE<ul><li>Minimum 3 5 years relevant experience with at least 2 year at a supervisory level</li></ul> Remote Work :No Employment Type :Fulltime

Front Office Supervisor

Overview The Staff Cafeteria Coordinator is responsible for overseeing the day-to-day operations of the staff cafeteria within an organization. This includes managing cafeteria staff ensuring high-quality food service maintaining cleanliness and hygiene standards and fostering a positive dining experience for employees. Responsibilities <ul><li>Support all Staff Cafeteria Attendants to maintain and exceed standards that are set in place.</li><li>Participate in monthly menu creation and development of standards.</li><li>Understand daily operations and anticipate and participate in upcoming events held in the cafeteria.</li><li>Review staff feedback with the Staff Cafeteria Chef and address concerns timely and professionally.</li><li>Monitor food storage handling and preparation to uphold safety and sanitation regulations.</li><li>Conduct regular inspections of kitchen equipment and facilities for cleanliness and proper functioning.</li><li>Address food safety issues promptly involving management and taking corrective action as needed.</li><li>Implement initiatives to improve dining experience and satisfaction of employees.</li><li>Responsible for maintaining standards and cleanliness for all aspects of the staff cafeteria including but not limited to condiments, buffets, vending machines, table settings, ambiance and overall function and flow of the dining room.</li></ul> Qualifications <ul><li>Having passion to work in a fast-paced cafeteria setting.</li><li>Valid Food Safety Certification required with strong knowledge of food handling and safety regulations.</li><li>Able to constantly stand, walk throughout shift as well lift carry push and pull 50lbs.</li><li>Ability to work a flexible schedule including a variety of shifts times and days of the week.</li><li>Being able to be self-motivated with the ability to make effective decisions.</li><li>Excellent organizational and time management capabilities.</li></ul>Remote Work: NoEmployment Type: Full-timeKey SkillsAnti Money Laundering, Machine Shop, B2C, Account Management, Bus Driving, Administration SupportExperience: yearsVacancy: 1

Staff Cafeteria Coordinator (Saudi National)

Job Description <div> We are seeking a skilled and detail-oriented Plumber to join our team in Dubai, United Arab Emirates. As a key member of our facilities maintenance department, you will be responsible for installing, repairing, and maintaining plumbing systems throughout our properties. <ul> <li>Install, repair, and maintain various plumbing fixtures and systems, including sinks, tubs, toilets, water heaters, and water conditioners</li> <li>Ensure proper operation and maintenance of plumbing equipment, including water supply systems, sewer pumps, and drainage networks</li> <li>Perform preventive maintenance on plumbing systems, including cleaning fat traps, soil pipes, and roof-level ventilation and rainwater outlets</li> <li>Review building plans and specifications to determine plumbing layouts and material requirements</li> <li>Install supports and hangers for pipes, fixtures, and equipment, ensuring proper positioning and functionality</li> <li>Collaborate with supervisors and team members to execute preventive and annual maintenance programs</li> <li>Adhere to all safety rules, local building codes, and regulations while performing job duties</li> <li>Troubleshoot and diagnose plumbing issues efficiently and effectively</li> <li>Provide excellent customer service when interacting with property occupants or clients</li> <li>Maintain accurate records of work performed and materials used</li> <li>Stay updated on the latest plumbing technologies and best practices</li></ul></div>

Plumber

Job Description <div> Reporting to the Spa &amp; Recreation Manager, responsibilities and essential job functions include but are not limited to the following: <ul> <li>Consistently offer professional, friendly and engaging service</li> <li>Welcome guests to the Spa and ensure they have a safe and enjoyable experience</li> <li>Ensure all guests are registered prior to using the fitness facility</li> <li>Ensure all guests are aware of the guidelines regarding the use of the facility</li> <li>Maintain cleanliness of all types of equipment, public and service areas</li> <li>Ensure guest members are aware of all programs and activities available</li> <li>Provide guests with all information regarding the fitness facility and its offerings</li> <li>Provide all administrative duties as required</li> <li>Assist in promoting the facility and organizing special events as required</li> <li>Report any equipment that needs servicing</li> <li>Provide a high level of guest satisfaction through effective communication</li> <li>Follow departmental policies and procedures</li> <li>Follow all safety and sanitation policies</li> <li>Other duties as assigned</li></ul></div>

Spa Receptionist

Job Description <div> <ul> <li>To collect all general requisitions and food &amp; beverage requisitions.</li> <li>To prepare and record all inventory on daily, monthly and quarterly basis.</li> <li>Report any engineering issues and make a HOTSOS request for the same.</li> <li>Maintain daily logs and update the Logbook on daily basis</li> <li>To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipments.</li> <li>To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.</li> <li>To perform beverage inventory on a daily basis and informing the management of any discrepancies on a daily basis.</li> <li>To coach and train new ambassadors through on-the-job-training.</li> <li>To assist in training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.</li> <li>To report to duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li> <li>To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene and Safety.</li> <li>To attend trainings and meetings as and when required.</li> <li>Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.</li> <li>Treat complaints of harassment and discrimination promptly and confidentially.</li> <li>Treat customers and colleagues from all cultural groups with respect and sensitivity.</li> <li>Identify and deal with issues which may cause cross cultural conflict or misunderstanding.</li> <li>To establish a professional rapport with guests and maintain good customer relationship.</li> <li>To handle guest enquiries in a friendly, courteous and efficient manner.</li> <li>To be fully knowledgeable about all bar products, wine and cocktail recipes.</li></ul></div>

Bartender