Qureos Mentor

ACKWEST Group

Human Resources Generalist &ndash; Payroll, Benefits OperationsLocation: West Palm Beach, FL (In-Office)Reports to: Senior Director of Human ResourcesEmployment Type: Full-TimeSalary Range: $75,000 &ndash; $85,000 annually, based on experienceAbout ACKWEST GroupACKWEST Group is a leader in first-party data creation. We combine advanced technology, operational expertise, and user-centric innovation to drive smarter, faster business decisions. Our scalable solutions and next-gen platform set new standards in data quality, transparency, and user experience, delivering uncorrupted, unbiased, human-verified data that empowers clients to transform information into actionable business intelligence.Position OverviewThe Human Resources Generalist is a hands-on, in-office role responsible for supporting the whole employee lifecycle, including recruitment support, onboarding and offboarding, payroll execution, benefits administration, employee records management, and day-to-day HR operations. This role serves as the primary point of contact for employees, ensuring accurate processing, regulatory compliance, and timely, high-quality support across all HR functions.The position partners closely with Finance, IT, and leadership and provides exposure to HR operations across global markets, including the UK, supporting a growing, multi-entity organization. This role is critical to maintain efficient, complaint, and scalable people operations as ACKWEST continues to grow.Key ResponsibilitiesPayroll Administration<ul><li>Process bi-weekly and/or semi-monthly payroll accurately and on time across multiple entities.</li><li>Partner with Finance on payroll reconciliations, approvals, and cost allocations</li><li>Manage payroll changes, including new hires, terminations, bonuses, commissions, PTO, and adjustments.</li><li>Ensure compliance with federal, state, and local wage-and-hour regulations.</li><li>Serve as the primary point of contact for payroll questions and issue resolution.</li></ul>Benefits Administration<ul><li>Administer employee benefits, including medical, dental, vision, life, disability, FSA/HSA, and 401(k)</li><li>Manage new-hire enrollments, qualifying life events, and annual open enrollment.t</li><li>Coordinate with brokers and vendors to resolve employee benefit issues.</li><li>Maintain benefits records and ensure compliance with ACA, ERISA, and COBRA requirements.</li><li>Support employee education and benefits communications.</li></ul>Onboarding, Offboarding &amp; Employee Lifecycle<ul><li>Coordinate and execute onboarding for new hires, including offer setup, I-9 verification, E-Verify, and system access coordination with IT.</li><li>Ensure accurate and timely setup in payroll, benefits, and HRIS systems.</li><li>Manage employee terminations, including final pay, benefits continuation, system access removal, and documentation.</li><li>Conduct exit processes and ensure compliance with company policies and employment laws.</li></ul>HR Operations &amp; Administrative Support<ul><li>Serve as the day-to-day HR helpdesk, responding to employee inquiries related to payroll, benefits, policies, and HR systems.</li><li>Maintain accurate employee records, personnel files, and audits within HR systems.</li><li>Assist with policy administration, acknowledgments, and compliance tracking.</li><li>Support HR reporting, audits, and year-end processes</li><li>Partner with IT and Finance on employee data changes, access requests, and system update</li></ul>Process Improvement &amp; Compliance<ul><li>Ensure compliance with employment laws and internal controls.</li><li>Identify opportunities to streamline HR workflows, improve accuracy, and enhance employee experience.</li><li>Assist with documentation of HR processes and SOPs as the organization grows.</li></ul>QualificationsRequired:<ul><li>3&ndash;5 years of experience in Human Resources with hands-on payroll, benefits, and HR operations experience</li><li>Direct experience with onboarding, I-9 verification, and employee terminations</li><li>Strong understanding of HR compliance and employment regulations</li><li>close attention to detail and the ability to manage confidential information</li><li>Proficiency with HRIS and payroll systems</li><li>Ability to work on-site at West Palm Beach</li></ul>Preferred:<ul><li>Experience with ADP Workforce Now (strong plus)</li><li>Multi-state or multi-entity payroll experience</li><li>Experience supporting a growing or multi-company organization</li></ul>What Success Looks Like<ul><li>Payroll and benefits processes run smoothly, accurately, and compliantly</li><li>New hires and departing employees experience a seamless, professional process</li><li>Employee HR inquiries are handled efficiently and with care</li><li>HR operations are organized, audit-ready, and scalable</li><li>Strong working partnership with Finance, IT, and leadership</li></ul>Why Join ACKWEST<ul><li>In-office, collaborative environment in West Palm Beach</li><li>Competitive salary with room for growth</li><li>High-impact operational role with visibility across the business</li><li>Opportunity to help build and strengthen HR infrastructure in a growing organization</li></ul>Pay: $70,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Human Resources Generalist – Payroll, Benefits Operations

Join ACKWEST Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ACKWEST Group

ABOUT_COMPANY

Human Resources Generalist – Payroll, Benefits Operations