Abrar Admin

Acqualina Resort & Residences on the Beach

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 WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE &copy;
 
 
 We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:
 
 
 Competitive Wages
 
 
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 Medical, Dental, Vision Insurance
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 Life Insurance
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 401K Program
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 Paid Holidays and Vacation
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 Outstanding Recognition and Awards Program
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 Effective Training Programs
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 Tuition Reimbursement
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 Complimentary Parking and Meals in Dedicated Employee Restaurant
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 Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases
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 Management Programs to Progress on Your Career Journey
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 Health and Wellness Fairs
 
 
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 Job Overview
 
 
 
 Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
 
 
 
 REPORTS TO:
 
 
 Front Office Manager/Assistant Front Office Manager
 
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 WORK ENVIRONMENT:
 
 
 
 Front Desk and Back Office Areas, Guest Rooms and all Public Areas.
 
 
 
 KEY RELATIONSHIPS:
 
 
 
 Internal: Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales &amp; Catering, Housekeeping, Restaurants, Accounting, Engineering, and Security.
 
 
 External: Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels.
 
 
 
 Qualifications
 
 
 
 Essential:
 
 
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 High school graduate or equivalent vocational training certificate.
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 Computer basic arithmetic.
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 Fluency in English both verbally and non-verbally.
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 Provide legible communication and directions.
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 Ability to:
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 perform job functions with attention to detail, speed and accuracy.
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 prioritize and organize.
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 be a clear thinker, remaining calm and resolving problems using good judgment.
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 follow directions thoroughly.
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 understand guest&rsquo;s service needs.
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 work cohesively with co-workers as part of a team.
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 work with minimal supervision.
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 maintain confidentiality of guest information and pertinent hotel data.
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 Ability to input and access information in the property management system/computers/point of sales system.
 
 
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 Desirable:
 
 
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 Some college or training in Hospitality Industry.
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 Previous experience as Front Desk Agent.
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 Previous cashiering experience.
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 Fluency in a foreign language, preferably Spanish/Russian/Portuguese.
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 Ability to suggestively sell.
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 Certification in CPR.
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 Previous guest relations training.
 
 
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 Physical Abilities
 
 
 
 Essential:
 
 
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 1. Frequent standing and walking throughout shift.
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 2. Endure various physical movements throughout the work areas.
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 3. Reach overhead and extension up to 30 inches complete tasks at different levels.
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 4. Remain in stationary position for up to 8 hours throughout work shift.
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 5. Satisfactorily communicate with guests, management and co-workers to their understanding.
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 Load and unload luggage from point of origin to destination.
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 Lift, transfer and store heavy objects up to 60 pounds
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 Occasional kneeling, pushing, pulling and lifting
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 Occasional ascending or descending ladders, stairs and ramps
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Front Desk Agent Overnight

Join Acqualina Resort & Residences on the Beach and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Acqualina Resort & Residences on the Beach

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Front Desk Agent Overnight