Qureos Mentor

ACTION ENTERPRISES

<div><p><b>JOB SUMMARY:</b></p>
<p>The primary responsibility of the Carrier Sales Representative is to develop and maintain partnerships with high quality transportation carriers in order to cover the freight needs of our customers. The position is also responsible for staying abreast of issues and trends impacting the freight market in order to negotiate the best rates, achieve the highest load volume and most profitable margins. This position is accountable for meeting and exceeding individual KPI&rsquo;s and business objectives including, but not limited to the following:</p>
<ul><li>Loads booked per day</li>
<li>Gross Profit Margin</li>
<li>Carrier retention</li>
<li>Growth of existing carrier network</li>
</ul>
<p><b>DUTIES AND RESPONSIBILITIES:</b></p>
<ul><li>Establish, develop and maintain partnerships with high quality transportation carriers within the qualification guidelines established by the organization.</li>
<li>Procure qualified carriers to physically move freight for customers as needed which includes confirming that the carrier can comply with pickup and delivery requirements, has the appropriate equipment, and understands any special considerations.</li>
<li>Negotiate rates with carriers for maximum profit while also driving load volume.</li>
<li>Make pickup and delivery appointments that meet the needs of contracted carriers and customer requirements.</li>
<li>Assist in tracking all loads from the point the carrier is contracted through final delivery of the load.</li>
<li>Update system with status changes as required and report to internal and external customers as needed.</li>
<li>Collect, document and disseminate accurate information to/from carriers and drivers and between internal departments.</li>
<li>Provide professional and respectful representation of the customer and carrier in all interactions.</li>
<li>Keep current with issues and trends affecting the freight market as well as maintain awareness of applicable weather and road conditions that may impact pickup and delivery times.</li>
<li>Additional duties as assigned.</li>
</ul>
<p><b>BUSINESS COMPETENCIES:</b></p>
<ul><li>Competitive mindset and ability to thrive in a fast-paced environment; aggressive approach to winning opportunities</li>
<li>High energy, enthusiastic and a positive, proactive attitude</li>
<li>Ability to develop a creative approach to overcoming hurdles including strong negotiation and problem solving skills</li>
<li>Strong sense of urgency for completing tasks and seeking out opportunities</li>
<li>Exceptional customer service skills including a customer-centric philosophy and strong ability to build relationships and establish trust</li>
<li>Excellent communication skills (oral, written and presentation)</li>
<li>Efficient organizational and time management skills and the ability to balance and prioritize competing priorities</li>
</ul>
<p><b>EDUCATION AND EXPERIENCE REQUIREMENTS:</b></p>
<ul><li>High school diploma required, Associate or Bachelor&rsquo;s Degree preferred</li>
<li>1-year experience in a similar role preferred</li>
<li>Proficiency in using Microsoft Office suite, especially Excel</li>
<li>Familiarity with transportation management software (TMS) such as McLeod or TMW preferred</li>
<li>Familiarity with customer relationship management software (CRM) such as Salesforce or One-Page preferred</li>
<li>Bilingual skills are a plus</li></ul></div>

Carrier Sales Representative

<div></div><div><div><b>JOB SUMMARY:</b></div>
<div>As an Operations Leader for Action Resources you are the pulse of the terminal responsible for growth and development of a profitable transportation operation. Coordinate and manage day to day operations to drive profitability and growth. with other terminals and drivers to meet the needs of the company with primary focus on their assigned market.</div>
<ul><li>Driver retention and development</li>
<li>Safety focus every day in the areas of terminal and on the road</li>
<li>Creating and maintaining a great culture success and team development</li>
<li>Asset Management</li>
<li>Build trust and relationship with existing and new customers</li>
</ul>
<div></div><div>The Operations Leader will be the driving force for the terminal in meeting and exceeding their terminal Key Performance Indicators (KPIs) for Operations, Retention, Safety &amp; Compliance, Customer Service, Financials and annual goals and objectives.</div>
<div></div><div><b>DUTIES AND RESPONSIBILITIES:</b>
</div><ul><li>Focused on key areas of Operations: Safety, Service, Revenue, Assets and Costs</li>
<li>Implement and support all company continuous improvement and safety efforts.</li>
<li>Serves as the liaison for company drivers, owner operators and terminal associates</li>
<li>Interact with both internal and external customers in a cooperative and professional manner to meet their need. Require the same level of cooperation from the driver force; ensure superior customer service</li>
<li>Be an effective change leader, as it relates to processes, structure and business modeling t.</li>
<li>Driver advocate, involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly.</li>
<li>Coordinate daily terminal activities: supporting terminal specific operating objectives.</li>
<li>Effectively handle escalation and time critical issues, perform transactions in a timely and accurate manner.</li>
<li>Collaborate and support the sales team in managing existing, targeting and supporting new business opportunities</li>
<li>Develop and mentor staff through performance evaluation and effective coaching</li>
<li>Promotes and develops safe work behaviors through effective communication, implementation and follow-up of the company safety programs and objectives</li>
<li>Identify process breakdowns and develop improvement plans with partners to resolve.</li>
<li>Responsible for fostering a positive culture</li>
<li>Assist in effectively onboarding drivers and associates to terminal processes</li>
<li>Initial point of contact for personnel problems and troubleshooting.</li>
<li>Monitor equipment for proper efficiency levels</li>
</ul>
<div></div><ul><li>Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices.</li>
<li>Duties and responsibilities as assigned by Regional Terminal Manager</li>
</ul>
<div></div><div><b>BUSINESS &amp; LEADERSHIP COMPETENCIES</b></div>
<ul><li>Teambuilding skills and the ability to drive change.</li>
<li>Strong analytical and problem solving skills.</li>
<li>Strong business and financial acumen with particular understanding of financial indicators and success measures.</li>
<li>Strong supervision, planning, coordination, negotiations, and employee relations skills.</li>
</ul><ul><li>Excellent customer facing and service skills</li>
<li>Excellent communication skills (oral, written and presentation)</li>
<li>Excellent organizational and time management skills</li>
<li>Excellent development and coaching ability</li>
</ul>
<div></div><div><b>EXPERIENCE AND SKILL REQUIREMENTS:</b></div>
<ul><li>Bachelor&rsquo;s degree or equivalent combination of education and experience in the transportation industry</li>
<li>3-5years experience in the transportation field preferred.</li>
<li>0-2 years of fleet management/leadership of drivers preferred</li>
<li>Previous experience leading teams and managing remote locations preferred.</li>
<li>Previous tank trailer and hazardous waste transportation experience preferred</li>
<li>Familiar with Transportation Management Software (ie: TMW, McLeod)</li>
<li>Proficiency in use of Microsoft Office suite</li>
<li>Excellent written and oral communication skills.</li>
<li>Valid Drivers&rsquo; License required</li>
 <li>Ability to travel as necessary.</li></ul></div>

Operations Manager - Chemical & Waste Transportation

<div><h3 class="jobSectionHeader"><b>About the Role</b></h3>
<p>We&rsquo;re looking for experienced, self-driven <b>Freight Agents</b> to operate as independent contractors. This is a true <b>1099 opportunity</b>&mdash;you run your book of business while leveraging our carrier network, back-office support, and technology to move freight efficiently and profitably.</p>
<p>If you already have customers and want better support&mdash;or you&rsquo;re ready to build your own book without micromanagement&mdash;this role is for you.</p>
<h3 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h3>
<ul><li><p>Source, book, and manage freight across available modes (Dry Van, Reefer, Flatbed, etc.)</p>
</li><li><p>Develop and maintain your own customer relationships and carrier base</p>
</li><li><p>Negotiate rates with shippers and carriers to maximize margin</p>
</li><li><p>Track shipments from pickup to delivery and resolve issues as they arise</p>
</li><li><p>Ensure accurate documentation, compliance, and communication</p>
</li><li><p>Work independently while collaborating with internal operations support as needed</p>
</li></ul><h3 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h3>
<ul><li><p>Previous freight brokerage or logistics experience preferred</p>
</li><li><p>Existing book of business strongly preferred (but not required)</p>
</li><li><p>Strong negotiation, communication, and time-management skills</p>
</li><li><p>Ability to work independently and manage your own pipeline</p>
</li><li><p>Familiarity with TMS systems and freight market trends</p>
</li><li><p>Reliable internet and phone access</p>
</li></ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3>
<ul><li><p>Competitive commission splits</p>
</li><li><p>Back-office and operational support</p>
</li><li><p>Access to an established carrier network</p>
</li><li><p>Technology and tools to support your success</p>
</li><li><p>Flexibility to work remotely and on your own schedule</p>
</li><li><p>No forced quotas, no micromanagement</p>
</li></ul><h3 class="jobSectionHeader"><b>1099 Independent Contractor Status</b></h3>
<p>This position is a <b>1099 independent contractor role</b>. Freight Agents are responsible for their own taxes, benefits, and business expenses.</p></div>

Freight Broker Agent - Be a Boss!

<div><div><b>JOB SUMMARY:</b></div>
<div>The Business Development Executive (BDE) will lead the acquisition of new business for Action Enterprise Logistics (AEL) National Accounts through proactive prospecting, cold calling, and strategic sales initiatives. This role is instrumental in driving revenue growth and achieving ambitious sales goals. The strategy will include achieving growth plans and exceeding budget goals by identifying and attracting prospective strategic customers through aggressively targeting and securing new business. The successful candidate will collaborate within a team-oriented environment to develop, implement, and execute a national strategy aimed at securing large-scale accounts.</div>
<div><b>DUTIES AND RESPONSIBILITIES:</b></div>
<ul><li>Spearhead the acquisition of new National Accounts, focusing on sales, pricing, RFI &amp; RFP management, contract negotiations, corporate account development, and travel when needed</li>
<li>Develop comprehensive Business Plans for the addition and growth of National Accounts that have been established by the BDE</li>
<li>Take a lead role in high-level presentations and proposals for national accounts, employing persuasive communication and strategic insights to secure new business</li>
<li>Prioritize exceptional customer service while maximizing operational profitability, promptly addressing customer inquiries and concerns</li>
<li>Maintain and enhance the overall satisfaction and retention of AEL accounts, fostering a culture of creativity and innovation within the sales and service teams Keep abreast of industry trends, market dynamics, and competitor activities, providing actionable insights to drive sales performance</li>
<li>Collaborate closely with internal stakeholders to develop and deliver impactful sales, marketing, and customer service presentations, monitoring effectiveness and ROI</li>
<li>Ensure consistent and efficient reporting practices, leveraging CRM and operational systems to track sales activities and customer interactions</li>
</ul><div><b>EXPERIENCE AND SKILL REQUIREMENTS:</b></div>
<ul><li>Bachelor&rsquo;s degree in business development, marketing, sales, or a related field, or equivalent experience that demonstrates a strong business acumen</li>
<li>Minimum of five years sales experience with national accounts, showcasing a track record of exceeding targets and driving revenue growth while developing new business</li>
<li>Exceptional communication, organizational, and interpersonal skills, with a keen attention to detail and follow-through</li>
<li>Self-motivated and results-oriented, with a proactive and outgoing personality conducive to building rapport and closing deals</li>
<li>Ability to thrive in a fast-paced, dynamic work environment, adapting quickly to changing priorities and demands</li>
<li>Proficiency in technical comprehension and the ability to effectively communicate complex information to customers and prospective customers</li>
<li>Demonstrated proficiency in professional communication, including telephone etiquette, computer literacy, and business correspondence</li>
<li>Experience conducting Quarterly Business Reviews with customers to assess performance and identify both new business opportunities and opportunities for improvement</li>
<li>Proficient using a CRM and TMS, with the ability to input, maintain, and update customer information and contracts accurately</li></ul></div>

Business Development - 3PL Freight

<div><div><b>DUTIES AND RESPONSIBILITIES</b></div>
<ul><li>Leave management and administration.</li>
<li>Benefits administration.</li>
<li>Payroll for Environmental Weekly and Bi Weekly &bull; Conduct benefits orientations and explain benefits self-enrollment system.</li>
<li>Open Enrollment liaison.</li>
<li>Assist in continuously improving HR, Pay, Benefits SOPs.</li>
<li>Problem solver for associates in the areas of benefits, leaves, employee relations and other human resource functions.</li>
<li>Responsible for building and maintaining Paycor&rsquo;s learning management system.</li>
<li>Assist HR in quarterly performance management facilitation and tracking.</li>
<li>Maintain in depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks, and ensuring regulatory compliance.</li>
<li>Provides HR Policy guidance and interpretation.</li>
<li>Assist employees with benefits questions, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.</li>
<li>Provides advice, assistance and follow up on company benefit policies, procedures, and documentation.</li>
<li>Maintains knowledge of legal requirements and government reporting regulations affecting Benefit and HR functions and ensures company compliance.</li>
<li>Maintains confidentiality ensuring compliance with data protection/confidentiality laws. &bull; Tracking and collecting benefit premium arrearages for employees on leave status.</li>
<li>ACA, BLS, and EEO1 Reporting done annually.</li>
<li>Other duties as assigned.</li>
</ul>
<div></div><ul><li>Bachelors degree or equivalent preferred</li>
<li>1-2 years of benefits experience with benefits programs or the equivalent</li>
<li>FMLA and leave management experience preferred</li>
<li>2 - 4 years of multi-state payroll processing experience preferred</li>
<li>Strong customer service and communication experience is a must</li>
<li>Must be strong in Microsoft Excel</li>
<li>Strong computer technical experience is a must</li>
<li>Experience with reconciliations is preferred</li>
<li>Knowledge of benefit laws and practices is preferred</li></ul></div>

Benefits & Payroll Coordinator