Abrar Admin

Active Personal Training

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE/ADMINISTRATIVE ASSISTANT UP TO $25/HR PLUS BENEFITS.Active Personal Training is an industry leading FIVE STAR RATED fitness company. Founded in 2012, we recently opened our fifth location and we're looking for a customer service representative/administrative assistant to help with organization, carry out administrative tasks, and provide excellent customer service.LOCATION: South JerseyJob Description:In this role, you will play a pivotal part in our gym's daily operations, ensuring the smooth and efficient functioning of both administrative tasks and client service responsibilities. Your responsibilities will include:Responsibilities:<ul><li>Managing client communication: text messages, emails, and online inquiries.</li><li>Handling client&rsquo;s questions and concerns professionally and promptly.</li><li>Providing information about services, class schedules, and membership details.</li><li>Scheduling appointments for prospective clients.</li><li>Inputting gym membership sign-ups and renewals via online platforms &amp; CRM.</li><li>Tracking and managing client billing and payments.</li><li>Creating and pulling reports and analytics for attendance, client details, and overall usage.</li><li>Facilitating communication between remote and on-site teams to ensure smooth operations.</li><li>Assisting in the preparation and distribution of marketing materials and promotions through online channels.</li><li>Project Support: Assist with special projects and tasks as needed, which may include research, data analysis, and report preparation.</li><li>Managing inventory and ordering office supplies as needed.</li></ul>Requirements:<ul><li>Customer Service experience (1+ years preferred)</li><li>Strong communication skills, both written and verbal.</li><li>Very detail oriented.</li><li>Exceptional customer service and interpersonal skills.</li><li>Excellent organizational and time management abilities.</li><li>Proficiency in basic computer software ( email, scheduling software).</li><li>Ability to address issues and challenges that arise, and take proactive steps to resolve them.</li><li>Willingness to work flexible hours, including evenings and weekends, to accommodate business needs.</li><li>Enthusiastic, self-motivated, and a team player.</li></ul>Benefits:<ul><li>Competitive compensation</li><li>Opportunities for professional growth and development.</li><li>A positive and energetic work environment.</li><li>Complimentary gym membership.</li><li>The flexibility of remote and on-site work.</li></ul>***This role will be part-time (10-15 hours/week). Depending on experience, you will have the ability to grow with the company and move into a full-time position competitive salary and benefits.***Pay: $20.00 - $25.00 per hourWork Location: Hybrid remote in Haddonfield, NJ 08033

Customer Service Representative / Administrative Assistant

Join Active Personal Training and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Active Personal Training

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Customer Service Representative / Administrative Assistant